Offsite Owner Relations Assistant Manager

• Summary of the main function/purpose of the position:

Assist the Manager with the daily operations of all Pensacola Beach Homes and Beach Condos to ensure that all properties are cared for and maintained at high condition standards as per Premier Island Management Group operational standards.

• Key Principal duties/responsibilities:
• Assist the Off-Site Operations Manager with assigned duties.
• Coordinate with Pensacola Beach Home and Beach Condo owners to ensure each unit is fully functional, materially safe, and aesthetically ready to rent.
• Coordinate and assist Pensacola Beach Home and Beach Condo owners in the purchase and delivery of furniture and upgrades performed to each unit.
• Manage 3rd party utility contracts and services (cable/internet, utility, trash, pest control).
• Coordinate with Premier accounting to ensure monthly statement accuracy.
• Schedule unit photos.
• Synchronize reservations with PMS.
• Ensure daily revenue is posted.
• Assist the QA team with daily inspections.
• Inspect linen and supplies rooms.
• Assist the Offsite Operations Manager with any tasks assigned by management.
• Coordinate, support, and assist the Premier Offsite Manager in guest arrival packages and departure procedures
• Assist Beach Home QA in performing routine and minor maintenance (HVAC filter change, TV remote set up, modem/router reset, smoke/CO2 detector battery replacement)

Occasional duties or projects which may be performed at irregular intervals:

III. Accountability: Areas in which the position is accountable/responsible:

• Records:
• Maintain proper record keeping and files for all Pensacola Beach Home and Beach Condo transactions and activities.
• Safety: Observe and adhere to all Premier safety procedures.
• Customer Service: Provide excellent customer service: Comply with Premier's Mission, Vision, Values, and Non-Negotiable statements.
• Dept. Specific: Department-specific - Ensure the smooth operation and administrative functions of Lodging Operations.
• Supervisory Responsibility:
• Supervise and manage the Off-Site Properties QA and Front Desk positions.
• Schedule and manage 3rd party cleaning companies to ensure Beach Home and Beach Condo are cleaned and inspected before guest arrival.
• Schedule and manage 3rd party vendors and Premier Maintenance personnel to ensure each unit is materially ready and safe for each guest.

V. Educational and/or equivalence in experience requirements:

• High School Diploma or equivalent required.
• 1-year experience in the hospitality industry or specialized higher educational degree in a hospitality-related field.
• Property Management Experience preferred
• Knowledge of spreadsheets in Word and/or Google Sheets processing is required.
• Ability to read, analyze, and interpret general business information.
• Ability to organize and write business correspondence. Ability to effectively respond to questions from managers and the general public.
• Ability to solve practical problems. Ability to interpret a variety of instructions when furnished in written, oral, or scheduled form.
• Ability to work nights, holidays, and weekends.

Specialized or technical educational requirements: N/A

Certification or licensing requirements: N/A

• Specialized equipment or machines used in the course of the duties of the position
• Must possess the ability to use standard office equipment and machines as required.

VII. Physical demands: (specifics to the job itself)

• The employee is regularly required to use their hands, talk, and hear.
• The employee is required to stand, sit, and walk.
• The employee is required to reach with their hands and arms.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

VIII. Work Environment:

• Office environment with normally moderate noise level.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

IX. Additional Remarks:

• Candidate must possess the ability to work with minimum supervision and a high degree of autonomy.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $50,000