What are the responsibilities and job description for the Flight Coordinator position at Premier Jet Services LLC?
Flight Coordinator
About Us
Premier Private Jets is a distinguished provider of comprehensive business aviation services, including Charter, Maintenance, Repair, and Overhaul (MRO) [PremierMRO], and Fixed Base Operations (FBO) [PremierFBO]. With a commitment to excellence, we ensure our clients receive unparalleled service across all divisions.
We are seeking a proactive and results-oriented Flight Coordinator to spearhead outbound sales campaigns and cultivate relationships with potential clients.
The Flight Coordinator position is responsible for all coordination and arrangements of Premier Private Jet charter flights. Client-centered customer service, in-depth flight operations knowledge, and an understanding of CFR 14 parts 91 and 135 are essential to success as a team member. This position encompasses aspects of fuel management, charter scheduling, owner services, and aviation dispatch, while offering PPJ Clients a team-centered approach to meeting their aviation needs.
Duties and Responsibilities:
- Notify and brief all crew members associated with scheduled trips as well as maintain communications with crew and assist in all crew associated travel plans.
- Forecast and communicate any operational issues that may affect the successful completion of a flight to our clients and appropriate departments.
- Actively Flight Follow; monitoring all aircraft movements both in the air and on the ground.
- Coordinate aircraft towing and fueling when and where necessary.
- Plan out fueling needs for all trips and communicate to pilots
- Assist in crew scheduling and crew resource utilization with the Chief Pilot and Director of Operations
- Book hotels, airlines, crew meals for crew members on the road
- Document and maintain compliance with PPJ contractual obligations to all clients.
- Proactively resolve client issues and disputes, referring to and including the Sales team for client relations assistance when appropriate.
- Monitor daily weather and airport conditions to ensure daily operations can be accomplished safely and without unexpected interruption.
- Participate and contribute to daily operations meeting.
- Utilize charter software to its maximum ability with incorporating scheduling updates to profiles, airport/aircraft information, maintenance warnings and aircraft times and invoicing.
- Strive to meet daily, monthly, and annual operations goals.
BENEFITS
- Medical, dental, vison, and life Insurance
- Supplemental life insurance
- Short-term and long-term disability
- 401k with company match
- PTO and company paid sick days
- Company paid holidays
Qualifications:
- Experience with and an understanding of corporate aircraft operations and FAA regulations CFR 14 FAR 91 and 135 College Degree (Aviation or Business degree preferred)
- FAA Dispatch Certificate or Pilot Certificate (preferred)
- Experience working with Jet Insight
- Work is performed in an office setting with prolonged periods of sedentary activity
- Required flexible work schedule to accommodate various changing shifts to includes: weekdays, evenings, holidays and weekends.
