What are the responsibilities and job description for the Project Manager position at Premier Networx, Inc.?
About Us:
Premier Networx is a dynamic and rapidly growing managed service provider specializing in proactive IT support for SMB clients. We believe in the value of continuous education, collaboration, and a culture of personal and professional growth. Our company’s skilled services are at the core of our business, and we prioritize delivering exceptional service with genuine care for client satisfaction. We strive to create an inclusive, supportive environment where all team members feel valued and respected. If you're ready to join a fun, driven, and innovative team, we’d love to hear from you!
Our Culture:
We strive for excellence in everything we do.
We aim to make a positive impact on each other and our clients.
Passion drives us to continuously learn and grow.
We're a family of tech enthusiasts who bring dynamic energy to the workplace.
We foster a supportive and inclusive environment where everyone is respected.
We believe together, we can achieve great things.
Our Core Values:
Proactive Ownership – Taking initiative and driving results without waiting for instructions.
Client Experience First – Prioritizing client satisfaction and success.
Unrelenting Dedication – Pursuing excellence even in the face of challenges.
Promises Kept – Fulfilling commitments and delivering on our word.
Embrace Change – Welcoming and adapting to shifts, innovations, and evolving circumstances.
What We Offer:
Ambitious learning environment with paid certifications and rewards for learning achievements.
Tailored career development plans based on skills, interests, and goals.
Generous leave: PTO, Holidays
Competitive medical, dental, vision, life, and disability insurance.
Retirement options – IRA.
Position Overview:
As a Project Manager, you will play a key role in leading and managing projects from scope through completion. You’ll be responsible for ensuring that all projects meet client expectations, remain on schedule, stay within budget, and adhere to all quality standards. You will work directly with internal teams, vendors, and clients to drive project success while coordinating resources effectively and ensuring clear communication.
Duties and Responsibilities:
Project Leadership:
Lead and manage cabling and IT projects, ensuring they are completed on time, within scope, and within budget.
Scope, quote, and bid on potential new projects and business.
Provide leadership, coaching, and training to the project team and field technicians.
Coordinate with internal and external resources, including subcontractors, vendors, and third-party contractors, to ensure project success.
Ensure compliance with local, state, and OSHA standards, ensuring a safe work environment.
Communicate effectively with clients to ensure their satisfaction and to resolve any project issues.
Act as the main point of contact between the company, clients, vendors, and contractors, keeping all parties informed throughout the project lifecycle.
Prepare and present project updates to relevant management channels, keeping stakeholders informed of progress and risks.
Time Management & Documentation:
Update the ticketing system with detailed documentation and time entries for tasks and cases.
Maintain accountability for 9 working hours per day, ensuring timesheets are submitted on time, including during PTO or holidays.
Regularly update calendar availability and use the dispatch calendar to allocate time for tasks and inform the team of your availability.
Ensure all time entries are recorded by the end of the business day.
Project Monitoring & Reporting:
Use PSA software to track progress and milestones, ensuring that projects stay on schedule and risks are identified early.
Ensure all projects adhere to quality standards and best practices.
Report project risks and outcomes to management and escalate issues as needed.
Deepen partnerships with outside resources and manage the flow of communication between all project stakeholders.
Ensure the final documentation includes photos, checklists, and any necessary videos of the completed projects.
Qualifications & Requirements:
Bachelor’s degree in business, project management, or a relevant field (or equivalent experience).
At least 5 years of experience in the IT field, with at least 3 years in low voltage cabling project management.
Project Management certification (PMP or similar) is strongly preferred.
Proven ability to lead teams, manage client relationships, and drive project success.
Experience with PSA systems (e.g., ConnectWise Manage) or equivalent ticketing systems.
Strong understanding of budgets, scheduling, and resource allocation.
Ability to read blueprints, schematics, and technical drawings.
Excellent written, verbal, and interpersonal communication skills.
Ability to handle fast-paced environments and adapt to changing priorities.
Strong attention to detail, professional attitude, and outstanding customer service skills.
Valid driver’s license with a clean driving record.
Compensation:
Up to $120,000 annually, dependent on experience.
If you’re ready to lead projects that make an impact and help our clients succeed, we’d love to have you join our team. Apply today to be part of a forward-thinking company where your career and growth matter!
