What are the responsibilities and job description for the Call Center Representative position at Premier Orthopaedic Trauma Specialists?
We are a very busy Orthopedic practice and are looking for Front Office and Call Center Representatives to handle our high volume of patient phone calls and appointments.
We need you to be the friendly face at check-in or the happy voice on the phone. The multi-tasking professional who can keep up with the administrative tasks of a busy medical office! The perfect candidate is friendly and professional with some medical office experience and basic understanding of health insurances. The position will be for 40 hours per week and can offer the opportunity for rapid advancement within the practice. Fluency in Spanish is a BONUS!
Responsibilities:
- Answer phones and return patient voicemails
- Schedule Appointments
- Greet patients and check them in and out of appointments
- Perform Eligibility Checks
Qualifications:
- Medical Office Experience
- Understanding HMO and PPO insurances
- Ability to multitask and handle high pressure situations
- Team Player
- Positive Attitude
We are one of the most recognized groups in the area and offer a wonderful work environment.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Orthopedics
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $20