What are the responsibilities and job description for the Medical Call Center Representative position at VirtualVocations?
A company is looking for a Medical Call Center Representative.Key ResponsibilitiesAct as a liaison between hospital staff, nurses, pharmacies, patients, and providersTriage inbound calls for multiple facilities and manage daily provider schedulesDocument calls accurately and relay schedule changes to staff and managementRequired Qualifications, Training, and EducationApproximately one year of office experience in a medical settingKnowledge of medical terminology preferredAbility to work with minimal direction and supervisionStrong judgment and decision-making skillsAbility to handle stress and conflict well
