What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Premier Partners Title, Inc.?
Job Summary
We are seeking a highly organized and motivated Receptionist/Administrative Assistant to join our team. This role is essential in providing exceptional customer service and administrative support to ensure the smooth operation of our office. The ideal candidate will possess strong communication skills, be detail-oriented, and have a proactive approach to problem-solving.
Duties
- Greet and assist visitors in a professional manner, ensuring a positive first impression of the organization.
- Manage incoming calls, emails, and correspondence, directing inquiries to the appropriate personnel.
- Maintain organized filing systems for documents and records, ensuring easy access and retrieval.
- Provide administrative support including scheduling appointments, managing calendars, and coordinating meetings.
- Assist with office management tasks such as ordering supplies and maintaining inventory levels.
- Support customer service efforts by addressing client inquiries and providing information as needed.
- Perform data entry tasks accurately into various software applications.
- Collaborate with team members to enhance office efficiency and workflow.
About Us:
Premier Partners Title, Inc. is a dedicated and client-focused title company that goes above and beyond in providing seamless and professional closing experiences. We are looking for a reliable and detail-oriented Administrative Assistant/Receptionist to join our team and help keep our office running smoothly.
Job Summary:
As the Administrative Assistant/Receptionist, you will be the first point of contact for clients and partners, managing communications, handling data entry, and assisting with key tasks related to title processing and closings. Your role is crucial in ensuring efficiency in daily operations while providing excellent customer service.
Key Responsibilities:Reception & Communication:
- Answer and direct incoming phone calls professionally and efficiently.
- Respond to emails and forward them to the appropriate team members.
- Greet and assist clients, ensuring a welcoming experience.
Administrative & Clerical Duties:
- Input title requests and purchase contracts into the system accurately.
- Handle earnest money deposits per company procedures.
- Perform data entry and maintain organized client records.
- Order title searches and necessary documents to facilitate transactions.
Closing & Post-Closing Support:
- Assist with scheduling and preparing for closings.
- Support post-closing tasks such as filing documents, preparing final policies, and sending recorded documents.
- Conduct closings when necessary (training provided).
Other Responsibilities:
- Ensure compliance with company policies and industry regulations.
- Maintain office supplies and assist with general office upkeep.
- Provide additional support to team members as needed.
Qualifications & Skills:
- Strong organizational and multitasking abilities.
- Excellent communication and customer service skills.
- Proficiency in Microsoft Office and the ability to learn industry-specific software.
- Prior experience in the title, real estate, or mortgage industry is a plus.
- Notary Public certification (preferred but not required).
- Bilingual in Spanish and English (preferred but not required).
Why Join Us?
- Competitive salary and benefits
- A supportive and collaborative work environment
Job Type: Full-time
Pay: $15.38 - $17.32 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Language:
- Spanish (Preferred)
License/Certification:
- Certified Notary Public (Preferred)
Ability to Commute:
- DeLand, FL 32724 (Required)
Work Location: In person
Salary : $15 - $17