What are the responsibilities and job description for the Service Director position at Premier Tech?
Why join Premier Tech
- Who we are: Premier Tech - YouTube
Your future team
At Premier Tech Systems and Automation, we enhance our clients’ manufacturing facility efficiency by integrating innovative and high-value systems leveraging the full potential of robotics. We are among the largest conditioning, handling, and packaging automated equipment suppliers in the world — whether for nutrition, agriculture, organics or industrial products.
What we offer
- Health, vision, and dental insurance plans - available day one
- Short-Term & Long-Term Disability
- Life insurance
- Health savings and flexible spending accounts
- Telehealth
- Team member and family assistance program
- 401(K) retirement plan with company match
- Skills development through University of Premier Tech platform
Your future role
- Supervise a team of managers, coordinators, and service technicians in Canada and the United States, ensuring their development and performance.
- Optimize customer satisfaction by effectively meeting their needs in terms of cost, quality, and deadlines, and ensure their loyalty through constant communication and exceptional service.
- Exercise effective leadership to maximize team profitability while ensuring high customer satisfaction, and promote continuous process improvement and team performance enhancement.
- Lead health, safety, and environmental initiatives by maintaining high standards and promoting a safe working environment.
- Participate in the business unit's management team and actively contribute to the development of business strategies, developing and deploying resource plans aligned with business objectives.
- Represent the business unit on various internal committees, bringing your expertise and strategic vision to support the organization's goals.
Required skills
- Have customer satisfaction at the center of your concerns.
- Experience in team management and good knowledge of automated equipment.
- Excellent interpersonal skills and the ability to mobilize an autonomous team.
- Proficiency in English for internal and external communication purposes.
- Ability to make important decisions regarding prioritization and safety.
- Good knowledge of HSE standards and experience in continuous improvement of team performance.
Do these words spark your interest?
Team Management, HSE, Continuous Improvement
If you are ready to take on this challenge, please bring your drive, ambition and talent, and let’s partner together!
