What are the responsibilities and job description for the External Operations Coordinator position at Premier Truck Rental?
Are you in search of a company that resonates with your proactive spirit and entrepreneurial mindset? Your search ends here with Premier Truck Rental!
We take immense pride in furnishing clients with a range of options, including monthly 4x4 Crew Cab Work Trucks, Utility Reel and Pole Trailers, Equipment Trailers, and Equipment Rentals. Our quest is to find exceptional individuals who align with our dedication to maintaining superior work standards while prioritizing our customers' needs and ensuring optimal team productivity. If you are someone who possesses a strong work ethic and a relentless drive and thrives in collaborative environments, we eagerly await your connection!
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We encourage you to apply if you believe you have the skills, experience, and passion for the role, even if you don't meet every single requirement listed. We value diversity of thought and experience, and we believe that a variety of perspectives will help us to better serve our customers and community.
POSITION SUMMARY
The External Operations Coordinator is a strategic role responsible for overseeing and optimizing the performance of 5 external yard partner locations across the nation. This position calls for a results-driven professional who can develop and implement operational strategies aimed at delivering outstanding service, maximizing efficiency, and driving profitability. The coordinator will lead cross-functional teams, set and monitor performance metrics, and cultivate strong, collaborative relationships with external partners. Critical to success in this role is the ability to make informed financial and operational decisions, analyze data, and proactively address challenges in a fast-paced and ever-changing environment. A strong background in planning, follow-up, and performance optimization is essential. Experience in the automotive, body, and parts industries is highly preferred.
LOCATION
- Onsite (DFW or FWA)
RESPONSIBILITIES
- Strategic Partner Management: Develop and maintain strategic partnerships with external yard locations, ensuring alignment with company objectives and performance standards. Conduct regular performance reviews and implement corrective action plans as needed.
- Operational Leadership: Oversee all operational aspects of external yard locations, including reconditioning, inventory management, logistics coordination, and customer service. Establish and monitor key performance indicators (KPIs) to drive continuous improvement.
- Cross-Functional Collaboration: Collaborate with scheduling, parts, transportation, dealerships, and repair shops to optimize workflow and ensure seamless customer service. Act as a liaison between internal departments and external partners.
- Inventory and Asset Management: Implement and oversee robust inventory management systems to ensure accurate tracking and efficient utilization of fleet and parts. Conduct regular audits and implement corrective actions as needed.
- Process Improvement: Identify and implement process improvements to enhance operational efficiency, reduce costs, and improve service. Leverage technology and data analytics to drive informed decision-making.
- Compliance and Quality Assurance: Ensure compliance with all applicable regulations, safety standards, and company policies. Implement quality assurance programs to maintain high standards of service and workmanship.
- Performance Reporting: Generate and analyze performance reports to identify trends, track progress, and make data-driven decisions. Present findings and recommendations to senior management.
- Travel required (up to 25%)
- Reports to Director of External Operations.
REQUIREMENTS
- MUST HAVE
- Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.
- Advanced proficiency in Excel and Outlook
- Strong analytical and problem-solving skills, with the ability to make sound decisions in a fast-paced environment.
- Demonstrated ability to develop and implement operational strategies and process improvements.
- Excellent organizational and time management skills, with the ability to prioritize and manage multiple locations.
- Ability to travel as required.
- Strong understanding of trucks, repair, and service requirements.
- Ability to think and work independently and be process oriented.
NICE TO HAVE- Bachelor's degree in business administration, operations management, or a related field.
- Experience in the rental, heavy equipment, or automotive industry.
EMPLOYEE BENEFITS
Wellness Program: Experience our on-site CrossFit-style gym, complete with a dedicated full-time personal trainer. Engage in group classes, virtual personal training sessions, training program development, and nutrition coaching programs offered.
Employee Perks: Enjoy a range of benefits including PTR Swag and a Uniform/Boot Allowance. Explore our on-site Micro-Markets for a variety of snack choices. Avail discounts on Phone Services, Supplier Vehicles, Mobile Detailing, and Tool & Equipment purchases, among other offerings.
Profit Sharing Program: Join our Profit Sharing Program, a direct involvement in PTR's triumphs, with the potential for quarterly financial rewards based on the company's profitability.
Comprehensive Benefits: Embrace a holistic benefits package that commences on your very first day at PTR. This encompassing package incorporates competitive remuneration, outstanding healthcare (including mental health and virtual healthcare), dental, and vision coverage. Additionally, enjoy generous paid time off, 401(k) matching, and coverage for life, accidental death, and disability. Engage in continuous learning and development opportunities and more.
Structured Training & Feedback: Our partnership with the Predictive Index ensures that we provide optimal support and understanding of our team members' motivations. Customized training, coaching, and feedback are regular features. Performance and attitude evaluations are conducted every 6 months, emphasizing growth.
Culture & Connection: Just as we cultivate personalized relationships with our customers, we foster the same approach within our team. A tech-forward workplace nurtures a highly collaborative culture, aligned with our core values. We promote inclusivity through Employee Resource Groups (ERGs), PTR Field Days, PTR Text Alerts, the Extra Mile recognition program, and numerous other initiatives.
Premier Truck Rental Is an Equal Opportunity Employer
Our unwavering commitment involves consistently expanding our inclusive team, encompassing a wide array of backgrounds, viewpoints, and talents. Our ethos staunchly opposes any form of discrimination, embracing individuals without regard to race, religion, color, national origin, gender (including aspects of pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, protected veteran status, disability status, or any other legally safeguarded attributes.
If you require support or accommodation due to a disability, please feel free to reach out to us at careers@rentptr.com. We are here to assist.
