What are the responsibilities and job description for the Service Technician I position at Premier Truck Rental?
The Service Technician I will be a key contributor to ensuring the quality of our rental fleet is maintained throughout its rental lifespan. Working together with our team, you will be responsible for performing repair, maintenance, and service work on a range of vehicles in our customized rental fleet.
RESPONSIBILITIES
- Perform repair, maintenance, and service work on rental fleet vehicles.
- Complete repair and maintenance tasks within set deadlines
- Understand recall and warranty information from OEMs.
- Utilize and read service manuals.
- Verify all repair and maintenance items are properly installed and complete workshop orders accurately.
- Understand PTR return, check-in, and QC inspection processes.
- Execute all quality and safety standards regarding repair and maintenance procedures.
- Perform electronic vehicle check-ins to capture all billable damages.
- Troubleshoot basic automotive mechanical and electrical problems.
- Prioritize safety, quality, and customer service.
- Escalate judgment calls to the department manager.
- Work with team members and department manager to improve repair and maintenance processes.
- 5S (Sort, Shine, Straighten, Standardize, Sustain): Implement and uphold 5S principles within the workspace to improve efficiency and organization.
REQUIREMENTS
MUST HAVE
- 2 years of mechanical and/or electrical experience or currently enrolled in an automotive or electrical technical school.
- Maintain a good driving record and be properly licensed.
- Knowledge of and ability to use a variety of hand and power tools. Willingness to purchase required tools.
- Knowledge of and proficiency in using a variety of hand and power tools.
- Flexibility and adaptability to work under pressure in a fast-paced environment.
- Strong team player.
- Ability to work both inside the shop environment and outdoors.
- Ability to lift 50 lbs. and stand for extended periods.
- Basic written communication skills and proficiency in using a tablet.
NICE TO HAVE
- Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact, and resourcefulness.
EMPLOYEE BENEFITS
Wellness & Fitness: Take advantage of our on-site CrossFit-style gym, featuring a full-time personal trainer dedicated to helping you reach your fitness goals. Whether you're into group classes, virtual personal training, personalized workout plans, or nutrition coaching, we've got you covered!
Exclusive Employee Perks: PTR Swag & a Uniform/Boot Allowance, On-site Micro-Markets stocked with snacks & essentials, discounts on phone plans, supplier vehicles, mobile detailing, tools, & equipment…and much more!
Profit Sharing—Your Success, rewarded: At PTR, we believe in sharing success. Our Profit-Sharing Program allows you to earn quarterly financial rewards based on company performance. When PTR wins, you win!
Comprehensive Benefits—Starting Day One:
✔ Premium healthcare coverage (medical, dental, vision, mental health & virtual healthcare)
✔ 401(k) matching & long-term financial planning
✔ Paid time off that lets you recharge
✔ Life, accidental death, and disability coverage
✔ Ongoing learning & development opportunities
Training, Growth & Recognition
We partner with Predictive Index to better understand your strengths, ensuring tailored coaching, structured training, and career development. Performance and attitude evaluations every 6 months keep you on track for growth.
Culture & Connection—More Than Just a Job
At PTR, we don't just build relationships with our customers—we build them with each other. Our tech-forward, highly collaborative culture is rooted in our core values. Connect and engage through:
✔ PTR Field Days & Team Events
✔ The Extra Mile Recognition Program
✔ PTR Text Alerts & Open Communication
Premier Truck Rental Is an Equal Opportunity Employer
We are committed to growing an inclusive team that reflects diverse backgrounds, perspectives, and talents. Discrimination has no place here—we welcome individuals of all races, religions, colors, national origins, genders (including pregnancy and related medical conditions), sexual orientations, gender identities, ages, veteran statuses, and abilities.
If you need support or accommodation due to a disability, contact us at careers@rentptr.com—we're here to help.
