Medical Receptionist/Front Desk

Job Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring smooth operations within our medical facility, contributing to a positive patient experience.

Duties

• Greet patients warmly and assist them with the check-in process.
• Schedule appointments and manage the calendar for healthcare providers.
• Maintain accurate patient records, ensuring all documentation is up-to-date and compliant with health information management standards.
• Review and process insurance claims, including Medicare and other health plans.
• Utilize electronic health record systems such as Epic or Dentrix for patient documentation and data management.
• Handle incoming calls, addressing inquiries and directing them to the appropriate department or personnel.
• Assist with the management of medical records, including ICD-9 coding for diagnoses and procedures.
• Collaborate with dental receptionists when necessary, particularly in practices that offer both medical and dental services using Eaglesoft software.
• Ensure confidentiality of patient information in accordance with HIPAA regulations.

Qualifications

• Previous experience as a Medical Receptionist or in a similar role within a hospital or healthcare setting is preferred.
• Familiarity with electronic health record systems such as Epic, Dentrix, or Eaglesoft is a plus.
• Knowledge of ICD-9 coding and health information management practices is beneficial.
• Strong organizational skills with attention to detail in documentation review.
• Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
• Ability to multitask in a fast-paced environment while maintaining professionalism.

Join our team as a Medical Receptionist where you can make a significant impact on patient care while advancing your career in the healthcare industry.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free flu shots
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid time off
• Paid training
• Retirement plan
• Vision insurance

Medical Specialty:

• Urgent Care

Schedule:

• 12 hour shift
• 3x12
• Day shift
• Rotating weekends

Ability to Commute:

• Jena, LA 71342 (Required)

Ability to Relocate:

• Jena, LA 71342: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $16