What are the responsibilities and job description for the Medical Office Receptionist position at Premise Healthcare?
Healthcare Without Rival
New to working in Employer Health? Premise Health serves large organizations and their employees with exceptional healthcare. Our mission is to help others get, stay, and be well. Come join us and make a difference. Visit premisehealth.com to learn more about us and what we do.
As a Full-time Medical Office Receptionist, you'll provide care to client employees and their dependents in our Health Center located in Chandler, AZ. Full-time work schedule offering great work/life balance! Hours are Mon-Fri, 8am- 5pm. No nights or weekends!
What You'll Do:
- Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
- Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
- Schedules appointments and enters appointment date and time into computerized scheduler.
- Conducts reminder calls to all patients.
- Greets and directs patients, salespeople, and visitors.
- Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart.
- Coordinates referrals for patients through insurance and other physician offices or specialists.
- Prepares all billings in computerized system for processing by finance.
- Collects payment from patients and reconciles daily cash reports.
- Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations.
- May require other duties as assigned.
What You'll Bring:
- High school diploma/GED required.
- One year certificate from college or technical school with concentration in front office support for medical settings preferred.
- At least 3 year experience in a front desk/customer service related field required.
- Experience in a medical office preferred.
- Strong computer skills and knowledge of Internet software, Spreadsheet software and Word Processing software.
- Knowledge of Medical Practice software a plus.
- Knowledge of medical record filing and coding systems and medical terminology preferred.
Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you.
Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
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