Sales Lead/ Part Time Manager

About Us

At LOFT, we create modern, feminine, versatile clothing for women who want to look and feel confident every day. Our mission is to empower women to express their authentic selves through fashion.

Position Overview:

The Sales Lead will be responsible for providing exceptional client service, operating as the Manager on Duty in the absence of a manager, and performing operational and transactional functions. They will also handle client service issues and issue approvals for desk transactions.

Primary Responsibilities:

• Embracing our values and setting an example through behavior
• Ensuring compliance with all ANN INC. practices and procedures
• Additional responsibilities assigned by the Store Manager or Co-Manager

Sales Lead Responsibilities:

The Sales Lead will support the Store Manager and CO-Manager in overseeing the operational functioning of the store. This includes:

• Supporting the business strategy and adjusting to effectively reach goals
• Driving revenue by proactively managing the client experience and performing Manager On Duty responsibilities
• Utilizing tools to ensure a client-focused team environment
• Coaching associates on client interactions and performance
• Performing opening and closing procedures, including opening and closing registries, bank deposits, and cleaning
• Assuming PIN and signature privileges for register functions requiring approval
• Using reports to make effective merchandising decisions and style the store in Division standards
• Leveraging tools to drive operational excellence through Standard Operating Procedures (SOPs)
• Ensuring optimal coverage and productivity in all areas of the store

Position Requirements:

• Client Service: Ensuring the client remains the top priority while balancing required tasks and overall store operations
• Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines
• Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.'s guidelines
• Accuracy: Ability to handle cash and provide change without error
• Communication: Communicating effectively with clients, members of management, business partners, and store associates
• Schedule: Ability to work a flexible schedule to meet the needs of the business

Educational Requirements and Experience:

• Minimum Requirements: High School Diploma or GED
• Minimum six months Sales Associate experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher

Location:

Alamance Crossing, Burlington, NC 27215

Position Type:

Regular/Part-time