Operations Manager

General Description of Position: This position will plan, organize, direct and coordinate the employees and resources of IPS equipment, personnel safety and quality of service objectives.

Responsibilities include:

• Direct Leads and Technicians in the day-to-day business of company operations.
• Establish a culture of professionalism with open interactive team communication.
• Provide training, coaching, development and motivation for employee’s professional growth.
• Schedule manpower and resources for the division.
• Communicate effectively with other team members and corporate management by sharing information on effective practices, personnel and equipment needs.
• Address customer and employee satisfaction issues promptly.
• Ensure that the division is properly staffed and maintains adequate manpower.
• Oversee the orientation and training of all new employees.
• Responsible for applicable performance evaluations.
• Will coordinate between sales and operations to disseminate work scope, quality standards and timelines to plant personnel for completing jobs safely, on-time and meet customer expectations.
• Ensure operation plan, schedule and perform quality services safely and efficiently.
• Responsible for effective maintenance programs for equipment and vehicles.
• Travel as needed to work directly with customers prior and post jobs

Essential Job Functions: (duties may include, but are not limited to the following)

• Must possess a valid driver’s license and pass current DOT physical requirements. (Class A/B CDL preferred)
• Provides leadership, training, and motivation for operations crews
• Understanding of manual and automated hydroblasting equipment, vacuum systems, sandblasting systems and other specialty equipment
• Responsible for the continued development of current and potential supervisors, crew leaders and technicians including periodic performance evaluations
• Possess experience with e-mail, word processing, spreadsheets (MS Office)

Essential Physical Functions / Requirements:

• Occasionally work under extreme climate conditions (high heat, humidity & cold )
• Exposure to dust, vapors, and noise where proper protective equipment is required

·     Must be able to speak, read, write and interpret the English language fluently.

·   Must be able to communicate effectively and professionally with client personnel and employees individually and in groups.

·      Must be able to lift a minimum of 50 lbs.

·      Must be capable of working 12 hours on their feet per shift as required.

·      Must be able to travel as required.

• Must be capable of working additional hours per shift if needed
• Hear and distinguish emergency signals while on duty
• Must be able to wear and utilize all types of personal protective equipment
• Must pass a pre-employment and occasional random drug screenings