What are the responsibilities and job description for the Technical Program Manager position at PrePass?
About PrePass
PrePass® is North America's most trusted weigh station bypass and toll management platform. We're transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It's what we do best, and we do it to meet the demands of the road every day.
That's why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and a drive to innovate.
About The Role
The PrePass Program Management team is seeking a Technical Program Manager to help expand our commercial vehicle safety program into a market leader. The ideal candidate is a strong team player who excels in collaborating with customers, operational teams, and technical development teams. This position is headquartered at our corporate office in Downtown Phoenix. While we prefer Arizona-based candidates for close collaboration, we welcome exceptional remote applicants who can seamlessly contribute to our team.
What You'll Do
Who You Are
How We Will Take Care of You
PrePass® is North America's most trusted weigh station bypass and toll management platform. We're transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It's what we do best, and we do it to meet the demands of the road every day.
That's why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and a drive to innovate.
About The Role
The PrePass Program Management team is seeking a Technical Program Manager to help expand our commercial vehicle safety program into a market leader. The ideal candidate is a strong team player who excels in collaborating with customers, operational teams, and technical development teams. This position is headquartered at our corporate office in Downtown Phoenix. While we prefer Arizona-based candidates for close collaboration, we welcome exceptional remote applicants who can seamlessly contribute to our team.
What You'll Do
- Support the technical aspects of business, sales, solution delivery, and development processes related to specific SaaS offerings
- Document requirements, manage pricing models, generate statements of work/pricing proposals, respond to RFPs, and translate technical solutions into business terms for customers
- Manage vendor relationships and processes
- Analyze QA processes and implement quality improvement initiatives
- Maintain strong relationships with customers, industry partners, and product teams
- Serve as a technical subject matter expert for the business team
- Oversee solution delivery, analyze service delivery and performance metrics, and drive continuous improvement initiatives
- Review and test new product features from the customer's perspective
- Participate in the problem management process
- Attend industry and customer events to foster business relationships
- Conduct market research and gather voice-of-customer (VOC) insights to evolve offerings
- Interface with customers, gather and analyze solution requirements, and propose optimal solutions
Who You Are
- Bachelor's degree in Engineering, Computer Science, or a related field
- Experience as a Technical Program Manager
- Strong situational awareness, interpersonal, technical, and analytical skills
- Ability to synthesize complex technical concepts into business terminology
- Strong team player with excellent communication and organizational skills
- Strong solution demonstration and presentation skills
- Ability to travel 25% - 35%
- Preferred Qualifications
- Proficiency with Smartsheet
- Experience in Intelligent Transportation Systems (ITS)
- Experience working in Business-to-Government (B2G) environments
- 4 years of experience as a Technical Program Manager
- Experience responding to technical requests for proposals in a solutions-oriented manner
How We Will Take Care of You
- Robust benefit package that includes medical, dental, and vision that start on date of hire
- Paid Time Off, to include vacation, sick, holidays, and floating holidays
- 401(k) plan with employer match
- Company-funded "lifestyle account" upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships)
- Tuition Reimbursement Program
- Voluntary benefits, to include but not limited to Legal and Pet Discounts
- Employee Assistance Program (available at no cost to you)
- Company-sponsored and funded "Culture Team" that focuses on the Physical, Mental, and Professional well-being of employees
- Community Give-Back initiatives
- Culture that focuses on employee development initiatives
