What are the responsibilities and job description for the Office Coordinator position at PrepMatters?
PrepMatters, Inc. is the premier source for one-on-one test preparation in the Washington metro area. We're looking for a strong and reliable professional to join our team as a full-time (32 hours a week) Office Coordinator & Test Proctor
Our Office Coordinators enjoy a 4-day workweek and work 3 weekdays (10am-6:30pm) and 1 weekend day (8am-4:30pm)
The office is located at 5001 Cordell Avenue, Bethesda, MD.
Our full-time employees have a comprehensive benefits package, which includes but is not limited to: medical/dental/vision insurance, company paid life insurance, company paid short-term disability, FSA and HRA plans, generous PTO and paid sick leave, an IRA retirement plan with 3% match, and an Employee Assistance program.
The position: The primary responsibility of the Office Coordinator is to support professional engagement with clients who contact PrepMatters by phone, email and drop-in visits. As "director of first impressions," you will train to understand the full menu of PrepMatters client services to support clear and accurate communication with prospective and active clients.
Responsibilities also include:
- proctoring and scoring practice tests for students
- assisting with practice test registrations and workflow
- ordering and maintaining office supplies
- creation and maintenance of security key fobs
- stocking the office library
- providing administrative support to colleagues.
You: A professional with exceptional communication skills, you enjoy engaging people to resolve client inquiries. You are dependable and able to sustain daily commitment to this important front-line position. You are a natural at interacting with people and exude professional warmth. You demonstrate poise in engagement, the ability to listen well, and are equally articulate with written and verbal expression. You manage a fast-paced environment in a professional manner and have an interest in working with educated and successful clients. You are tech savvy and work easily with Microsoft Outlook, Word, and Excel. PrepMatters wants every client to receive personal, excellent service--delivered with a bit of sparkle! If your skills and interests support this position, we’d like to hear from you.
This role reports to our Operations Manager.
Compensation: $45,000-$55,000
To apply: To be considered for this position, please submit a resume and cover letter to CBoyles@prepmatters.com. Due to the high volume of emails that we receive, we regret that we are unable to respond personally to each application. All applicants selected for further consideration will be notified by phone. No phone calls, please. PrepMatters is an equal opportunity employer.
Job Type: Full-time
Salary : $45,000 - $55,000