Accounts Receivable Coordinator

The Accounts Receivable Coordinator is responsible for assisting with the coordination of month end accounts receivable close process (including reviewing and posting revenues, and claim preparation/submission) for Presbyterian Senior Living and affiliated organizations, while ensuring applicable deadlines are met. This role is also responsible for researching and resolving claim submission issues and payment variances. This position is responsible for identifying unpaid claims and facilitating the resubmission process. The AR Coordinator is responsible for identifying aged accounts receivable balances and facilitating the collection thereof. This role provides guidance to other team members related to the claim submission process, and regulatory issues concerning Medicare & Medical Assistance and HMO.

Qualifications

• Two to four years Accounts Receivable experience, preferably in a healthcare environment
• Experience and knowledge of state and federal laws pertaining to Medicare and Medical Assistance preferred
• Prior experience with computerized accounting systems required
• Strong problem-solving skills required
• Knowledge of Microsoft Office (including Word, Excel) required
• Must be able to provide excellent customer support
• Demonstrated organizational skills, attention to detail and ability to prioritize workload
• Excellent written and oral communication skills
• Ability to work independently or as part of a team
• Limited travel may be required
  
  

Responsibilities And Expectations

• Responsible for the accurate preparation and timely claim submissions for third party payers (Medicare, Medical Assistance, HMO and Third-Party Insurance).
• Responsible for timely communication of significant issues related to claim submission to the appropriate leader or department.
• Responsible for independently researching and resolving outstanding account balances.
• Monitors and identifies the aging monthly data to resolve unpaid claims.
• Ensures accurate receipt of Medicare, Medical Assistance and Insurance payments.
• Independently researches and resolves payment issues.
• Responsible for initiating appropriate collection efforts, including the referral of accounts to the Credit and Collections Department on overdue account balances as assigned.
• Responsible for maintaining and monitoring the computerized collection management system as assigned, ensuring the accuracy and timeliness of collection-related information.
• Responsible for communicating pertinent collection-related issues to management and/or the Credit and Collections Dept.
• Responsible for identifying and determining appropriate bad debt write-offs; timely submission of recommendations to management.
• Communicates and responds timely to community and team member questions and/or issues.
• Keeps management informed of issues related to third party billing.
• Provides training for designated team members on the specific billing areas, including training on computerized accounting systems, third party websites and regulatory requirements.
• May be responsible for updating payment rates reflected in computerized accounting system for third party payers; this includes Medicare Parts A & B, Medical Assistance and Insurances.
• Responsible for providing guidance and assistance to team members related to AR issues.
• May be required to travel to other Presbyterian Senior Living locations as necessary.
• Prepares and distributes reports as assigned by management.
  
  

Presbyterian Senior Living is a large not-for-profit organization comprised of a variety of locations, services and levels of care. Our organization is dedicated to our mission to provide compassionate, vibrant and supportive communities and services to promote wholeness of body, mind and spirit.