What are the responsibilities and job description for the Museum Store Associate position at Preservation Virginia?
The Historic Jamestowne Museum Store is seeking a dependable, enthusiastic individual to join our team. Museum Store Associates provide exceptional customer service to Historic Jamestowne guests at the Visitor Center Museum Store and Archaearium Museum Store. Duties include acting as a front-of-house representative for Historic Jamestowne, answering visitor inquiries, conducting sales transactions, and stocking the sales floor.
Museum Store Associate is a part-time hourly position that pays $15.00 per hour. Weekend and holiday work is required.
Historic Jamestowne is a nationally recognized historic site representing a public/private partnership between Preservation Virginia, Jamestown Rediscovery, and the National Park Service. Individuals working in the Museum Store are employed by Preservation Virginia.
DUTIES
- Engage visitors with welcoming and efficient point-of-sale service that includes detailed attention to all retail procedures, such as greeting and orienting guests, conducting product sales and returns, responding to inquiries, and opening and closing work locations.
- Provide information on the history of Jamestown, the historical park, our unique public/private partnership, exhibits and artifacts, visitor amenities, and daily tour and program offerings.
- Ensure a positive and memorable shopping experience for visitors through the following:
- 1) Interpreting the significance of artifact-based reproductions and Jamestown Rediscovery publications
- 2) Making connections between products and experience
- 3) Maintaining attractive product displays
- 4) Keeping the sales floor stocked, organized, and clean
- Assist in maintaining inventory accuracy by following established procedures to check in merchandise shipments and prepare product for sales floor, and performing periodic inventory audits.
QUALIFICATIONS
- Education: High school diploma or GED required.
- Experience: One (1) year(s) of customer service at a museum or historic site preferred. Other retail experience acceptable.
REQUIREMENTS
- Training Requirements: (licenses, programs, or certificates): Successfully complete training courses on the history of Jamestown, archaeological processes, and Archaearium exhibits to demonstrate a clear understanding of the material.
- Knowledge Requirements: The successful candidate will possess excellent skills in verbal communication, a high level of attention to detail and a team-focused sense of initiative. Must be able to positively interact with and provide services to diverse populations and age groups. Prior knowledge of Jamestown Rediscovery, Preservation Virginia, the National Park Service, or Virginia's Historic Triangle are useful. Dedication to the mission of education and historic preservation is essential.
JOB TYPE
- Part-time
- $15.00 per hour
- Day shift: business hours are from 9am-5pm; open 7 days a week excluding Thanksgiving, Christmas Day, and New Year's Day.
WORK LOCATION
- Historic Jamestowne Visitor Center, Archaearium, and grounds
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: 20 – 28 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
Experience:
- Retail sales: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Jamestown, VA 23081 (Required)
Work Location: In person
Salary : $15
