What are the responsibilities and job description for the ASSISTANT GENERAL MANAGER position at Presidian Hospitality?
Hampton Inn Bulverde is seeking an experienced Assistant General Manager / Front Office Manager to oversee daily operations and ensure exceptional guest satisfaction. This role involves managing front desk activities, supervising staff, and supporting the General Manager. If you are a dynamic leader passionate about hospitality, this role is for you.
Where you can make an impact :
- Manage front desk operations, ensuring a seamless guest experience.
- Supervise and train front office staff to maintain high service standards.
- Oversee reservation systems and ensure efficient check-ins and check-outs.
- Address guest complaints and resolve operational challenges.
- Assist with budget planning and financial management.
- Develop and implement procedures to enhance guest satisfaction.
- Collaborate with other departments to ensure smooth hotel operations.
- Support the General Manager with administrative and strategic tasks.
Requirements
Education / Formal Training :
Experience :
Knowledge / Skills :
