What are the responsibilities and job description for the ACT Certified Peer Recovery Specialist position at PRESTIGE HEALTHCARE RESOURCES INC?
OVERVIEW
Do you want to feel good about the work you do? Providing compassion and care isn’t just our profession at PHRI, it’s our passion…and culture. We care for the clients that we serve. We listen to them and provide the support that they need to enable them to live comfortable and fulfilling lives. We live our values of integrity, leadership, tenacity, customer care, teamwork and fun to restore hope and healing to the community. We are looking for mission driven professionals who believe in our values, want to join a transformational company with a big heart and make a difference in the community.
Currently serving over 1,500 patients in two different states and looking to grow to over 10,000 patients in 5 states, over the next 3-5 years. Our focus is advocating and implementing an integrated care model approach to underserved populations undergoing behavioral health related issues.
POSITION SUMMARY
Under the direct supervision of the ACT Clinical Manager, the Peer Recovery Specialist role serves to support others in recovery from a substance use disorder. The Recovery Specialist will serve as a role model, mentor, advocate and motivator to recovering individuals in order to help prevent relapse and promote long-term recovery. The Recovery Specialist must demonstrate an ability to share personal recovery experiences and to develop authentic peer-to-peer relationships.
A Peer Support Specialist combines determination, empathy, and reliability to empower clients and foster support. Drawing on lived experience, they inspire hope and demonstrate that recovery is achievable. They confidently address challenges, offering practical solutions and modeling coping strategies. As collaborative team players, they build trust with clients and foster cohesion within the ACT team. Grounded in compassion and patience, they provide unwavering emotional support, creating a safe and stable environment for clients. With attention to detail and adherence to program protocols, they ensure program fidelity while staying committed to best practices and professional growth.
DUTIES AND RESPONSIBILITIES
- Peer Support Specialist will assist ACT Clinical Manager(s) with Level 1 and Level 2.5 recovery treatment programs that shall provide a minimum of 8 hours (Level 1) and 20 hours (Level 2.5) of substance use disorder treatment services weekly.
- The Peer Support Specialist shall work in the ACT Program division within Prestige and therefore comply with all mandated services for providing treatment to behavioral health and ACT consumers, structure, organization, training, human resources, staffing, policy, and procedure. Additionally, the Peer Support Specialist shall comply with all Prestige Health Care, DC Department of Behavioral Health, and Chapter 63 municipal guidelines.
- ACT supervisor will confirm that Peer Support Specialist services are included in the consumers treatment plan and that the Peer Support Specialist participates in the treatment planning service.
- Assists in group facilitation and co-facilitation, completes daily progress encounter notes for groups, completes WRAP progress notes and ensures input of notes within 24 hours. Participates in mandated morning meetings and/or morning calls.
- Share personalized lived experience story in a 1:1 setting, as well as group setting to provide a model for both consumers in recovery and staff by demonstrating that ACT recovery is achievable. Understands the unique role of the peer, using self as a therapeutic presence.
- Attend trainings, seminars, workshops and webinars as it pertains to job development. Peer Support Specialist shall receive annual training that includes a comprehensive presentation on ACT relapse, suicide prevention, interventions, and the importance of integrated health and mental health services with substance use treatment emphasis.
- Assist with recording keeping via EMS to appropriate files for consumers including uploading information to ensure consumers treatment files are accurate/updated.
- Provide recovery education to service recipients for every phase of the recovery journey from pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery maintenance.
- Check voicemails and emails on a daily and consistent manner. All communication must be acknowledged and returned within a 24-hour period.
- Communicate both orally and written to supervisor, staff, peers and consumers.
- Proficiency in Electronic Medical Records, Microsoft Office Suite, Credible, and Data Whits.
- Peer Support Specialist must maintain integrity, professionalism and code of ethics at all times. Peer Support Specialist must understand boundaries and cannot have dual/conflicting relationship with consumers.
- Must receive HIPAA training and abide by HIPAA guidelines when conducting official and unofficial Prestige business.
- Assist clinicians with presentation of Orientation to new consumers. Also, will have personalized sessions with consumers not meeting target goals for on-going sobriety to stay on 12 week Living in Balance Treatment course.
- Assist with Discharge Planning (if needed) and transition of care for ACT consumers.
- Encourages and assists consumers in self-advocacy, including behavioral health and ACT services.
- Facilitate recovery plans from an institute implemented plan to a self-implemented one.
EXPERIENCE AND QUALIFICATIONS
- High school diploma, Associates degree, (preferred)
- One year of administrative experience
- Previous Peer Support Specialist experience
- History of ACT and Mental Health personal recovery
- Complete Recovery and Wellness Action Planning (WRAP) and receive certification.
- Receive a minimum of 6 hours of direct supervision before working directly with consumers.
- Proficient computer skills in Microsoft Outlook and other standard software applications.
- Legally authorized to work in the U.S.A.
COMPETENCIES
- Simplify complex issues; breaking down big problems into smaller, manageable tasks, and identifying the key priorities that will have the biggest impact on the business.
- Delegate effectively; giving clear direction, setting expectations, and providing the necessary resources and support to help their teams succeed.
- Predict future trends and challenges, staying up-to-date on industry developments, monitoring market trends, and seeking out new opportunities for growth and innovation.
- Systemize processes; identifying and eliminating inefficiencies, establishing clear workflows and procedures, and ensuring that everyone in the organization is aligned around the same goals.
- Structure organization for growth; defining clear roles and responsibilities, establishing a clear chain of command, and creating a culture of accountability and transparency.
AAP/EEO STATEMENT
It is the policy of Prestige Healthcare Resources, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Prestige Healthcare Resources, Inc. will provide reasonable accommodation for qualified individuals with disabilities.