Clinical Manager (MHRS)

OVERVIEW

Do you want to feel good about the work you do? Providing compassion and care isn’t just our profession at PHRI, it’s our passion…and culture. We care for the clients that we serve. We listen to them and provide the support that they need to enable them to live comfortable and fulfilling lives. We live our values of integrity, leadership, tenacity, customer care, teamwork and fun to restore hope and healing to the community. We are looking for mission driven professionals who believe in our values, want to join a transformational company with a big heart and make a difference in the community.

Currently serving over 1,500 patients in two different states and looking to grow to over 10,000 patients in 5 states, over the next 3-5 years. Our focus is advocating and implementing an integrated care model approach to underserved populations undergoing behavioral health related issues.

SUMMARY
Prestige Healthcare Resources, Inc. is seeking a dedicated licensed clinician to supervise the provision of Mental Health Rehabilitation Services for a Core Services Agency in the District of Columbia.  Direct service provision of 10 hours minimum per week will also be expected.  The Clinical Manager will manage direct care and peer staff in the MHRS program to ensure high quality care and documentation in delivering community support, therapy, and skill building services to clients both on and off site for the goal of client rehabilitation. Reasonable accommodations are available upon request.

DUTIES AND RESPONSIBILITIES

• Schedules staff and assigns duties.
• Supervision of unlicensed, credentialed, and licensed staff members.
• Complete and track supervision in Credible 
• Conducts performance reviews and handles discipline in conjunction with Human Resources and the Clinical Director. 
• Conducts department meetings and training programs.
• Implements policies and procedures in compliance with facility policies and the Mental Health Rehabilitation Services (MHRS) guidelines.
• Monitor and report CRISP activity to ensure care coordination of consumers
• Interacts directly with clients to resolve problems
• Manage and answer the on-call phone when scheduled
• Provides crisis management and if required facilitates FD12’s
• Ensure consumer (patient) satisfaction survey are completed as required
• Completes and approves Diagnostic Assessments and treatment plan.
• Approve all clinical documentation 
• Perform at least ten billable service hours weekly
• Track and update all clinical standards through supervision of the Care Coordinator and review of all documentation.
• Reviews assessment and referral material to assess appropriate level of care and liaisons with internal and external agencies to create transition plans to the next level of care.
• Evaluates quarterly progress reports and treatment plan updates
• Remains actively involved in the overall case management of referrals by the caseworkers
• Reviews and approves documentation of unlicensed staff for accuracy
• Ensures that the staff maintains acceptable billable hours according to caseload assignment and maintains appropriate client ratios
• Other duties, as assigned

EXPERIENCE AND QUALIFICATIONS

• Master's degree in Social Work or related field 
• Licensed as a LICSW or LPC in the District of Columbia (required)
• Four or more years direct clinical services experience with adults and families.
• Three or more years’ of experience in direct clinical supervision
• Proficient computer skills in Microsoft Outlook and other standard software applications. 
• Legally authorized to work in the U.S.A.

COMPETENCIES:

1. Simplify complex issues; breaking down big problems into smaller, manageable tasks, and identifying the key priorities that will have the biggest impact on the business.
2. Delegate effectively; giving clear direction, setting expectations, and providing the necessary resources and support to help their teams succeed.
3. Predict future trends and challenges, staying up-to-date on industry developments, monitoring market trends, and seeking out new opportunities for growth and innovation.
4. Systemize processes; identifying and eliminating inefficiencies, establishing clear workflows and procedures, and ensuring that everyone in the organization is aligned around the same goals.
5. Structure organization for growth; defining clear roles and responsibilities, establishing a clear chain of command, and creating a culture of accountability and transparency.

 

AAP/EEO STATEMENT: 

It is the policy of Prestige Healthcare Resources, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Prestige Healthcare Resources, Inc. will provide reasonable accommodation for qualified individuals with disabilities.