Janitorial Safety and Risk manager

Job Overview
Prestige Maintenance USA provides scalable janitorial and facilities maintenance services using environmentally sustainable solutions. We’re based in Plano, Texas — just north of Dallas — and have more than 3,000 employees nationwide. We customize janitorial and facilities-maintenance programs for clients in many industries, including distribution, fitness, grocery, retail, and transportation.

We are proud to be a woman-owned business led by Rachel Sanchez, CEO, and Jason Dinverno, CXO, whose parents, Marie and Alex Dinverno, established the company in 1976. As a women’s business enterprise, certified by WBENC, we look to partner with suppliers, clients, and team members who share our values. Not only are we a diverse supplier, but we also have our own supplier diversity program where we actively engage in partnership with other diverse suppliers.

The solutions we provide are scalable — flexible enough to meet the needs of any size enterprise, from Fortune 500 and mid-market clients to small businesses.

As the facilities maintenance and janitorial industry changes, independently owned companies like PMUSA are becoming less common. This allows us to focus on what’s right for our customers, not for shareholders.

Our nimbleness enables us to deliver a greater depth of service and responsiveness as well as a large pool of talent, without the hassles often associated with the largest of companies. Yet our large employee base, history, and national footprint mean we have the resources to serve clients of all sizes, from national, multi-site retail chains to smaller, independently-owned businesses.

Responsibilities

CIMS Program Coordinator:
· Ensure that all programs remain in compliance with the requirements of the Cleaning Industry Management Standard (CIMS) and CIMS-Green Building criteria, if applicable
· Collaborate with operations team leaders to ensure compliance is maintained which may include communication, training, and audit
· Maintain, review and revise (as needed), documentation, policies and procedures to ensure continued compliance with the CIMS and CIMS-GB requirements
· Perform internal assessments to ensure continued compliance
· Coordinate and participate in the CIMS and CIMS-GB recertification process every two years with CXO, operations leadership and CIMS assessor Health and Safety Program
· Oversees organizational compliance with local, state and federal environment, health and safety regulations
· Ensures that environmental policy and procedure manuals are available and updated at all times
· Ensures compliance with all environmental, health and safety regulations, and keeps abreast of any changes to laws and regulations that impact the organization
· Oversees safety committees
· Leads and ensures compliance for safety training

Claims / Risk Management:
· Oversees new claim notices and tender letters ensuring they are submitted to insurance broker with timekeeping, employee contact information, and time-appropriate contract
· Coordinates responses to inquiries from insurance adjusters to support investigative process
· Participates in monthly claims calls with our general counsel to review general liability claims and workers compensation claims
· Supports completion of interrogatories and requests for production with assigned counsel
· Supports depositions by coordinating the appropriate Account Director (or other assigned company representative) to participate for each claim requiring such as well as ensuring the deposition preparation with assigned counsel

CDP (Carbon Disclosure Project):
· Updates annually by due date the CDP disclosure for customers requesting participation
· Coordinates data collection from internal departments and translates data into required format
· Coordinates responses with CXO regarding new plans, ongoing plans and updates year over year· Participates in webinars and training CDP provides, as required by customers

Other responsibilities:
· Other duties as assigned and requested
· Responsible for developing and operating within budgets

Requirements

• Proven experience in risk management or a related field.
• Strong understanding of facilities maintenance practices including residential painting and porter services.
• Familiarity with commercial cleaning standards and procedures.
• Excellent analytical and problem-solving skills.
• Ability to maintain a clean and safe work environment through effective oversight of custodial operations.
• Strong communication skills, both written and verbal.
• Detail-oriented with the ability to manage multiple tasks simultaneously.
• A proactive approach to identifying potential risks and implementing solutions.

EDUCATION AND CERTIFICATIONS:
· Bachelor's degree in business, engineering, etc. or equivalent experience.
· Experience in customer service, quality assurance, and health/safety with a minimum of 6 years.· Some managerial experience desired.
· ISSA Certification Expert (I.C.E.)

REQUIRED SKILLS:
· Familiar with a variety of the field's concepts, practices, and procedures including health, safety, environment, (HSE) and CIMS
· Relies on extensive experience and judgment to plan and accomplish goals
· Proven ability to collaborate with internal colleagues and functions towards business goals· Strong and deep experience with customers, customer satisfaction, and resolving customer issues
· Ability to manage programs within a budget while meeting business objectives
· A wide degree of creativity and latitude is expected which align to company and industry practices
· Attend and set up training presentations for HSE in person and via video platforms
· Knowledge of industry terminology
· Strong presence and communication skills
· Excellent analytical and research skills
· Ability to identify root causes, develop corrective actions, and monitor success
· Must be able to manage timelines and multiple projects within expectations
· Demonstrated ability to maintain confidential information, perform analyses and identify solutions to resolve specific business issues
· Proactive, rather than reactive, at solving problems

Join us in ensuring a safe and efficient working environment while contributing positively to our organizational goals.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Wellness program

Physical Setting:

• Office

Schedule:

• Day shift
• Monday to Friday
• Morning shift
• Year round work

Experience:

• Janitorial Risk and Safety: 1 year (Required)

Language:

• Spanish (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Plano, TX 75074 (Required)

Work Location: In person