People Experience BP/Manager

Prestige Maintenance USA provides scalable janitorial and facilities maintenance services using environmentally sustainable solutions. We’re based in Plano, Texas — just north of Dallas — and have more than 3,000 employees nationwide. We customize janitorial and facilities-maintenance programs for clients in many industries, including distribution, fitness, grocery, retail, and transportation.

We are proud to be a woman-owned business led by Rachel Sanchez, CEO, and Jason Dinverno, CXO, whose parents, Marie and Alex Dinverno, established the company in 1976. As a women’s business enterprise, certified by WBENC, we look to partner with suppliers, clients, and team members who share our values. Not only are we a diverse supplier, but we also have our own supplier diversity program where we actively engage in partnership with other diverse suppliers.

The solutions we provide are scalable — flexible enough to meet the needs of any size enterprise, from Fortune 500 and mid-market clients to small businesses.

As the facilities maintenance and janitorial industry changes, independently owned companies like PMUSA are becoming less common. This allows us to focus on what’s right for our customers, not for shareholders.

Our nimbleness enables us to deliver a greater depth of service and responsiveness as well as a large pool of talent, without the hassles often associated with the largest of companies. Yet our large employee base, history, and national footprint mean we have the resources to serve clients of all sizes, from national, multi-site retail chains to smaller, independently-owned businesses.

 | The HR Manager is responsible for a variety of Human Resources tasks related to the recruiting, staffing and placement, associate relations, disciplinary counseling guidance, wage and hour, legal compliance, salary administration, development training and onboarding of employees within the Zone.  The HR Generalist is responsible for processing assisting with all aspects of the hourly workforce in the Zone including but not limited to recruiting, hiring assistance, onboarding, compliance, updating, reporting, analyzing and tracking.  The HR Generalist works closely with our Directors  and Field Management Team to ensure timely and thorough onboarding of new hires. Assists the zone in keeping the workforce at the optimal staffing level.   

·         An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

 

·         Drives talent management by developing and implementing talent plans; developing relationships with professional organizations; monitoring workforce planning processes: acquiring key talent; creating and ensuring implementation of action plans for diversity initiatives; analyzing talent management data; providing recommendations regarding talent strengths and development needs; engaging resources to address talent gaps and overseeing performance management processes and initiatives.

 

·         Builds and oversees the implementation of human resource (HR} business plans at the region-level by gathering internal and external perspectives, trends, and other data specific to geographic area: creating potential initiatives; aligning initiatives that support region and HR strategies; developing, socializing, and selling business case aligning resources; executing plans; and monitoring zone performance against plans.

·         Identifies and develops change management strategy for the zone by understanding the operational initiatives; aligning operational change needs with HR related actions to be taken; and counseling regional and area leaders to ensure consistent execution of policies, programs, and initiatives in the zone.

·         Develops the associate engagement and labor plans for the zone by analyzing survey and employment data for region-specific trends; developing practices and programs; reviewing human resources action plans and following up on performance.

·         Oversees the execution of HR practices, systems, programs, and policies in the zone by identifying execution and communication gaps; creating action plans to resolve implementation issues; and monitoring performance against plans and company objectives.

·         Ensures compliance with company and legal policies, procedures, and regulations for the zone by analyzing and interpreting reports; implementing and monitoring human resource compliance; developing and implementing action plans to improve performance; and directing the management teams in ensuring confidentiality of information documentation, and assigned records.

·         Provides supervision and development opportunities for employees by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness.

·         Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the company policy.

·         Ensures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost­ effectiveness; and participating in and supporting community outreach events.

·         Completes special projects when assigned

EDUCATION AND CERTIFICATIONS:
High school degree or equivalent

HR experience with at least 4 years experience as an HR generalist supporting a multi-unit/multi-business environment OR

Five years HR Generalist or Specialist experience supporting a multi-unit/multi-business environment, plus a BA/BS degree in an HR related field (e.g., Business Administration, Human Resource Development, Human Resource Management, Industrial Relations/Labor Relations, Industrial/Organizational Psychology, Management, Organizational Development/Organizational Behavior) OR

·         Knowledge of commonly used concepts, practices, and procedures within Human Resources 

·         General computer knowledge including Microsoft Operating System, MS Word, Excel, Email,  Internet, HRIS database software, and typing skills

·         Ability to effectively communicate with multiple levels of management in person and in writing

·         Ability to maintain confidential information

·         Excellent organization and follow up abilities

·         Ability to read, speak, and write in Spanish

·         2 to 5 years of clerical experience

Must be able to read, write and communicate well in person and by telephone 

ESSENTIAL FUNCTIONS:
·         Able to read and communicate in English

·         Requires physical exertion to manually move, lift, carry, pull, or push heavy objects or materials up to 50 pounds.

·         Must be able to remain in a sitting (or stationary) position 80% of the time.

·         Able to occasionally move about inside the office to access files, office machinery, etc.

·         Must have good hand dexterity to process a high volume of email communication & other electronic communication

·         Can work independently and in stressful environments

·         Regular, consistent and predictable attendance

Some travel may be required.  Approximately 20% of the time and will vary during the month and week