What are the responsibilities and job description for the Account Manager position at Prestige Staffing?
Prestige Staffing has partnered with a Managed Services Provider specialized in delivering IT solutions ranging from general IT support to cloud services in their search for an Account Manager. They are looking for someone who is passionate about IT and building relationships to help drive the services they provide their client base to the next level. This role is focused on maintaining and improving current accounts.
This is a permanent role and will follow a hybrid schedule (3 days a week in office).
Responsibilities:
· Improve client satisfaction and ensure client retention
· Meet with clients regularly to gather feedback and present results
· Coordinate with IT teams to ensure services are delivered to client expectations
· Serve as primarily contact for all clients to resolve issues
· Communicate client business objectives to internal team members
Requirements:
· 2 years of client facing work in an Account Manager or Customer Success type capacity
· Strong communication and relationship building skills
· An interest in IT; previous hand on IT or IT Account Management experience greatly appreciated
Salary : $60,000 - $75,000
