What are the responsibilities and job description for the Accounts Receivable Coordinator position at Preston Refrigeration?
We are seeking a detail-oriented AR Coordinator with strong customer service skills to join our team. This role is responsible for managing incoming payments, resolving billing inquiries, and maintaining positive client relationships through effective email and phone communication.
RESPONSIBILITIES
- Communicate with customers via email and phone to address billing questions, payment issues, and account discrepancies.
- Maintain and update customer account records, ensuring all payment information is current.
- Collaborate with internal teams to resolve disputes and provide clear payment explanations.
- Generate and send invoices, payment reminders, and statements.
- Support collections efforts by following up on past-due accounts professionally and courteously.
- Adhere to company policies and procedures while ensuring compliance with financial regulations.
- Other tasks/projects as assigned
EXPERIENCE AND EDUCATION
- Strong customer service and communication skills, particularly in handling phone and email correspondence.
- High attention to detail and organizational skills.
- Ability to problem-solve and handle customer inquiries with professionalism.
- Confident in computer navigation with strong proficiency in Microsoft applications and various software programs.
BEHAVIORS/WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
All employees must have uncompromising integrity and ethical standards.
Accountability and Reliability. Our employees must work reliably under pressure to keep on task and meet deadlines. Passionate, Energetic, and Enthusiastic. Our employees possess a high-energy level, focusing on execution with measurable results. We exhibit a "can-do attitude" to maintain enthusiasm and provide encouragement by our demeanor.
Strong Work Ethic. Our employees are fully committed and willing to do whatever it takes to drive the team and company brand into the future. Work/life balance is encouraged with the expectation that team members give 110% effort on the job. We are a fast-paced environment and it is critical that our employees are driven to succeed.
Supportive. Our employees possess emotional intelligence and common sense to support team members and appreciate the value of our culture and company.
Physical. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle and talk or hear.
- Ability to lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
DISCLAIMER
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Federal law obligates us to provide reasonable accommodation to the known disabilities of employees, unless to do so would pose an undue hardship. Please let us know as soon as possible if you need an accommodation to complete these listed essential functions.
