Demo

Regional Service Manager - East Coast

Preston Refrigeration
Kansas, MO Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/5/2025

Location : East Coast - Travel Required

Ready to take charge and make sure everything runs smoothly? As a Regional Service Manager, you are responsible for managing the performance of the Service Technicians located at various job sites across the East Coast territory of the United States.

About Preston Refrigeration

With over 75 years in the industry, Preston Refrigeration specializes in refrigeration facility construction and industrial refrigeration. As we continue to grow, we need strong leaders like you to join our team and keep operations running smoothly on time, and within budget. Join us, and be part of a company committed to quality, safety, and excellence.

What You'll Do :

  • Oversees and schedule team responses to providing service and customer support.
  • Manages Technicians work on all installation, repair, maintenance, and testing required to resolve problems, verifies that completed work meets conformance to blueprints, specifications, and safety standards.
  • Analyzes and resolves work problems and assists Service Techs in solving work problems as needed.
  • Suggests changes in working strategies and use of equipment to increase efficiency of work crew.
  • Schedule personnel within the department to get maximum performance for scheduled hours while on job sites.
  • Attend scheduled meetings with customers and potential customers.
  • Estimate costs of materials and labor involved in potential projects.
  • Determine materials, supplies and equipment necessary for job, order, and schedule delivery to site.
  • Manage activities of the assigned jobs through delegation to the Service Technician.
  • Monitor actual versus estimated costs incurred through daily written and verbal communication with the Service Technician.
  • Develop and maintain strong working relationship and communications with customer to ensure customer satisfaction of the project
  • Manage multiple job sites for multiple Service Technicians.
  • Manage Service Technician's evaluations, job payroll and expenses, materials, equipment, and supplies purchased, safety meetings and accident reports.
  • Willingness to travel as needed throughout the continental US.
  • Ensures that proper safety and incident reporting procedures are followed, brings problems to the attention of the Safety Director.
  • Adheres to Preston Refrigeration guidelines for expense reports and submits to Payroll Specialist in a timely manner.
  • Maintain a neat and clean appearance and motivated, positive attitude.
  • Other duties as assigned .

What Describes You :

  • Accountability and Reliability. Our employees must work reliably under pressure to keep on task and meet deadlines.
  • Passionate, Energetic, and Enthusiastic. Our employees possess a high-energy level, focusing on execution with measurable results. We exhibit a "can-do attitude" to maintain enthusiasm and provide encouragement by our demeanor.
  • Strong Work Ethic . Our employees are fully committed and willing to do whatever it takes to drive the team and company brand into the future. Work / life balance is encouraged at Preston Refrigeration with the expectation that team members give 110% effort on the job. Preston Refrigeration is a fast-paced environment, and it is critical that our employees are driven to succeed.
  • Our employees possess emotional intelligence and common sense to support team members and appreciate the value of our culture and company.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Travel-Ready : You're prepared to travel 90%-100% of the time with reliable transportation and a valid driver's license.
  • Strong Communicator : You lead by example and possess effective communication skills that help keep the team aligned.
  • Education. Associate or bachelor's degree or related experience and / or training; or equivalent combination of education and experience.
  • Ammonia Refrigeration Experience. Preferred experience with ammonia refrigeration systems.
  • Why You Should Apply :

    If you're a natural leader who's ready to travel and take charge of building the nation's most innovative cold-storage facilities, Preston Refrigeration is the place for you. Our team is growing, and we're looking for someone who shares our commitment to excellence, safety, and teamwork.

    Excited to lead your team and help build the future? Apply today and let's get started!

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