Bookstore Manager

Description

Oversees the daily operations of the Prestonwood Bookstore at Prestonwood Baptist Church (“PBC”).

Responsibilities:

• Oversee all aspects of bookstore operations, including customer service, inventory management, sales, and promotions
• Foster a friendly and welcoming atmosphere for customers, offering personalized book recommendations and exceptional service
• Assist with analyzing sales trends and customer needs to develop strategies that enhance the bookstore's offerings
• Assist with inventory processes, including ordering, receiving, organizing, and assessing stock levels
• Assist with creating and executing storewide promotions and sales initiatives to drive revenue
• Design and implement attractive merchandise displays to highlight featured products
• Recruit, train, and supervise bookstore staff, providing ongoing development and support
• Schedule staff to ensure adequate coverage during operating hours and events
• Oversee point-of-sale (POS) transactions, ensuring accurate cash handling and reporting
• Collaborate with Bookstore Director to aid church staff on planning and executing events, book signings, and other churchwide initiatives
• Maintain a clean and organized store environment to ensure a positive shopping experience
• Lead in resolving complex customer interactions and handling escalated issues
• Develop and implement strategies to improve sales, optimize operations, and expand the bookstore’s community impact
• Assists with overseeing sales at the North Campus
• Other duties as assigned

Qualifications

Requirements:

• Growing relationship with Jesus Christ as Lord and Savior as an active member of PBC
• Previous retail management experience, preferably in a bookstore or Christian retail setting
• Strong leadership and interpersonal skills, with the ability to inspire and motivate a team
• Excellent written and verbal communication skills
• Highly organized, detail-oriented, and capable of managing multiple priorities effectively
• Passion for Christian products and a desire to promote resources that support spiritual growth
• Advanced computer skills, including proficiency in Microsoft Office and familiarity with POS systems
• Flexibility to work a varied schedule, including Sundays and special events
• Ability to work at a desk with a computer screen for extended periods of time, occasionally perform physical activities that require moving one’s whole body, such as standing, walking, stooping, pushing/pulling a cart, and lifting up to 50 pounds without assistance