What are the responsibilities and job description for the Account Manager (Relationship Manager) position at Prestonwood Landscape Services?
About Us
At Prestonwood Landscape Services, we're committed to providing peace of mind to our clients. For over 25 years, we've built strong relationships with our clients by making their needs our top priority. Our customer-focused approach allows them to focus on their business, knowing their commercial landscaping is in good hands.
We pride ourselves on our reliability, attention to detail, and proactive communication. Our team is dedicated to delivering exceptional customer service, quality workmanship, and quick response times. We're not just a landscaping company; we're your trusted partner.
We are committed to:
- Quality of Life: We prioritize the well-being of both our clients and our team.
- Integrity: We believe in honesty, transparency, and ethical behavior.
- High Performance: We strive for excellence in everything we do.
- Effective Communication: We value open and honest communication.
- Strong Relationships: We build lasting relationships with our clients and team members.
Benefits
- Competitive base salary commission plan
- Company vehicle
- Company iPhone, iPad, laptop
- Medical/Dental/Vision insurance
- 401(k) with company match (eligible after 1 year of employment)
- Paid Time Off (PTO) and paid holidays
- Opportunities for professional development
Position Overview
The Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their satisfaction, and driving revenue growth. This role involves managing client accounts, identifying new business opportunities, and collaborating with internal teams to deliver solutions that meet client needs.
Job Duties
- Develop and maintain strong relationships with clients.
- Serve as the primary point of contact for client inquiries and issues.
- Identify opportunities to upsell and cross-sell service.
- Present proposals to expand services within existing accounts.
- Collaborate with internal teams to ensure timely delivery of solutions.
- Communicate client requirements and feedback effectively.
- Monitor account performance and prepare regular reports.
Qualifications
- Bachelor’s degree or equivalent experience
- 1-3 years of experience in the Landscaping industry
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite
Equal Employment Opportunity and Drug Free Workplace
At Prestonwood Landscape Services LLC, we're dedicated to diversity and equal opportunity. Our goal is to create teams that represent a variety of experiences, perspectives, and abilities. We respect all team members and welcome applicants from all backgrounds. We do not tolerate discrimination or harassment based on race, religion, gender, age, disability, or any other characteristic protected by federal, state, and local law. Employment decisions are made based on qualifications, merit, and business needs. We maintain a drug-free workplace and may require pre-employment and random drug testing.
