What are the responsibilities and job description for the Sales Associate position at Pretty Her Boutique?
This is a (Commission Sales Associate Position) I'm looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up to date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Help with customer needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve Boutique sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Promote Boutique on all platforms (social media, word of mouth & passing out business card etc...)
- Maintain in-stock and presentable condition assigned areas
- Change the clothes on the mannequins every three days
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
- Keeping the Boutique clean, sweeping, dusting, mopping, wiping down salon chairs, mats and all mirrors.
Skills
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
Job Type: Full-time
Shift:
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person