What are the responsibilities and job description for the Technical Support Technician position at Prevalent Group?
The Role
As an Electro-Mechanical Equipment Repairer (full-time/permanent position), you will be the front line of customer interaction through delivering efficient field service support in your assigned territory.
- Provide exceptional customer service
- Travel to customer sites and perform installation, emergency repairs, preventative maintenance services, and training
- Maintain peak efficiency of machines through proper installation and/or setup and testing
- Requisition parts as needed
