What are the responsibilities and job description for the Engagement Manager position at Prialto?
Responsibilities and Duties :
- Serve as the primary point of contact for clients, ensuring a seamless and positive experience with Prialto's services.
- Develop and implement effective communication strategies to lead successful conversations with senior executives and key stakeholders.
- Proactively identify and address potential issues to ensure customer satisfaction and engagement.
- Manage contract renewals and business expansion opportunities with existing members.
- Prepare and deliver in-depth presentations to demonstrate progress and return on investments.
- Leverage Prialto's standard policies, processes, and guidelines to drive successful service delivery with our overseas assistant teams.
- Become a subject matter expert on clients' organizations and initiatives for value-driven growth.
- Display a level of professionalism that is slightly more formal in appearance and demeanor than most of the Prialto customers.
Qualifications :