Floral Manager

SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.
Responsible for monitoring, controlling and attaining the Floral Department financial budgets. Ensures budgeted sales, gross profit and shrink level are met to achieve CTO dollars.
Responsible for ordering all merchandise and supplies for the Floral Department in order to achieve the overall department conditions as per company standards.
Responsible for the overall merchandising of the Floral Department, including product arrangements, displays, rotation and FTD.
Maintain a neat, clean and organized workstation, according to 5S standards, at all times.
Display and express a complete knowledge of all floral products to the customer.
Control shrink through adherence to related policies and procedures.
Responsible for observing local market conditions and competitive activity relating to Floral Department and keep store management and floral merchandising informed.
Responsible for ensuring the delivery of floral arrangements upon customer requests.
Ensure that all customer orders and deliveries are accurately fulfilled.
Responsible for hiring and training of all Floral associates in accordance with all corporate and state policies and procedures and scheduling to satisfy business needs.
Ensure that all corporate and state sanitation and safety regulations and procedures are followed.
Ensure quality and freshness of all fresh flowers and live plants.
Responsible for maintaining a high level of customer service and courtesy at all times with customers throughout the store.
Perform other related duties as assigned by management and adhere to all company policies and procedures.

MINIMUM QUALIFICATIONS

EDUCATION AND EXPERIENCE

PHYSICAL REQUIREMENTS

EQUIPMENT USED