Provider Operations - Access Analytics, Manager

A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

The Opportunity

As part of the Operations Consulting team you are involved in managing client engagements and producing solutions in the healthcare provider industry. As a Manager, you guide teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are responsible for project success and maintaining exceptional standards, while collaborating with cross-functional teams to achieve collective goals and objectives. Your role involves identifying opportunities for process improvement, developing financial models, and implementing new processes and technologies to drive adoption.

Responsibilities

• Lead and guide teams in the healthcare provider sector
• Manage client relationships and oversee account activities
• Focus on strategic planning and mentorship of junior team members
• Support the success of projects by maintaining standards
• Collaborate with cross-functional teams to meet shared objectives
• Identify and implement opportunities for process enhancements
• Develop and utilize financial models to support decision-making
• Drive the adoption of new processes and technologies

What You Must Have

• Bachelor's Degree
• 5 years of experience

What Sets You Apart

• Master's Degree in Health Administration, Management Information Systems, or Public Health preferred
• Epic certification in relevant modules (e.g., Cadence, Ambulatory, MyChart)
• Having healthcare provider or related consulting experience
• Understanding of healthcare provider industry operations and payment systems
• Conducting thorough assessments of client ambulatory operations
• Identifying opportunities for process improvement and workflow enhancement
• Developing financial models and key performance indicators
• Implementing new processes, procedures, and technologies
• Collaborating with cross-functional teams to achieve collective goals

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

The salary range for this position is: $100,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

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