What are the responsibilities and job description for the Help Desk/ Customer Support Tech 1 position at PriceSenz?
Job Title : IT Support Specialist / Help Desk Support- Entry-Level
Austin, TX | Onsite
Note : Candidates with State or Federal Experience Required
Are you looking to kick-start your IT career with hands-on experience in a IT support environment ? We have an exciting on-site opportunity in Austin, TX, offering growth and development for the right candidate!
Position : IT Client Support Entry Level
Location : On-site | Downtown Austin, TX
Shifts : Night Shift (5 : 45 PM 6 : 15 AM) | Possible Day Shift (5 : 45 AM 6 : 15 PM) | Rotating Weekends
Key Responsibilities
- Provide technical support for hardware and software
- Answer customer calls, troubleshoot, and resolve IT issues
- Assist with help desk, desktop support, and data center operations
- Monitor, report, and escalate issues as needed
- Perform preventative maintenance on equipment (lifting up to 40 lbs.)
- Work independently and in a team setting to meet customer needs
Qualification
Duration : March 2025 August 2025 (with possible extensions)
This is a great opportunity to gain real-world IT experience and work alongside a dedicated team in a fast-paced environment. Apply Now
