What are the responsibilities and job description for the Help Desk Customer Support Tech 1 position at PriceSenz?
Job Title : IT Support Specialist / Help Desk Support EntryLevel
Austin TX Onsite
Note : Candidates with State or Federal Experience Required
Are you looking to kickstart your IT career with handson experience in a IT support environment We have an exciting onsite opportunity in Austin TX offering growth and development for the right candidate!
Position : IT Client Support Entry Level
Location : Onsite Downtown Austin TX
Shifts : Night Shift (5 : 45 PM 6 : 15 AM) Possible Day Shift (5 : 45 AM 6 : 15 PM) Rotating Weekends
Key Responsibilities
- Provide technical support for hardware and software
- Answer customer calls troubleshoot and resolve IT issues
- Assist with help desk desktop support and data center operations
- Monitor report and escalate issues as needed
- Perform preventative maintenance on equipment (lifting up to 40 lbs.)
- Work independently and in a team setting to meet customer needs
Qualification
Duration : March 2025 August 2025 (with possible extensions)
This is a great opportunity to gain realworld IT experience and work alongside a dedicated team in a fastpaced environment. Apply Now
Key Skills
user account,Active Directory,Customer Service,Information Technology,desk support,End user,Project Management,Phone Calls,service levels agreement,Desk Staff,Ltil,Procedures,Setup,hardware,Technical Support
Employment Type : Full Time
Experience : years
Vacancy : 1
