What are the responsibilities and job description for the IT Support Intern position at Pride Mobility?
Hourly Rate : $18.00
DESCRIPTION / JOB SUMMARY
To assist with LAN Tech and Helpdesk daily responsibilities and duties
RESPONSIBILITIES / DUTIES
- Assist Helpdesk :
- Facilitate understanding, teamwork, and cooperation with team members and the user community (customers)
- Provide appropriate communication to management regarding production issues that adversely affect the user community
- Open tickets in the Help Desk work order system and dispatch appropriate resources via email, or online request
- Document all issues in the Help Desk system to ensure a timely resolution
- Assist LAN Tech :
- With the daily activities, such as organizing LAN room
- With inputting data into our Inventory Database
- With imaging new equipment
- Document your time in the Help Desk system
- Assist with projects in a timely manner
- Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
- Focus on continuous improvement, and consistently demonstrate good business judgment
- Work effectively with all Pride departments to exceed internal and external expectations
- Pride retains the discretion to modify duties and / or assign other duties as necessary
REQUIRED SKILLS
Must have the ability to :
Must have :
REQUIRED EXPERIENCE
REQUIRED EDUCATION
REQUIRED QUALIFICATIONS
Prospective interns must :
PREFERRED QUALIFICATIONS
Prospective interns must :
DETAILS
Pride Mobility Products® / Quantum Rehab® is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law.
If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at 1-800-800-8586 x1250.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $18
