What are the responsibilities and job description for the Customer Service Clerk position at PrideStaff?
Are you looking for your next opportunity? PrideStaff Financial is working with a company in the Reno, NV area with great company culture and is looking for a positive candidate to join their team.
POSITION TITLE : CUSTOMER SERVICE CLERK
JOB SUMMARY : The Customer Service Representative provides excellent customer service support by telephone and email. Resolving and or communicating customer concerns and complaints to the appropriate individuals in a timely manner. Willing to work in a fast-paced environment and have attention to detail.
DUTIES AND RESPONSIBILITIES :
Answer multi-line phone system and assist customers
Directs calls to the correct station / person.
Strong communication skills written and verbal with customers and coworkers.
Establishes and maintains files. Correctly uses a filing system and keeps files in logical order so that material is readily retrievable.
Processes documents in accordance with established procedures including checking for accuracy and completion of entries and fields.
Communicates client needs, concerns, and delivery information to team members in a timely manner.
Understands responsibilities and duties, can priorities and demonstrates effective problem-solving skills.
Understands and can apply appropriate procedures to use the database systems to respond to requests for internal reports and information.
Performs additional duties of a similar nature as assigned.
Work in a fast-paced environment.
EDUCATION, EXPERIENCE, TRAINING
High School diploma or GED equivalent.
Strong computer skills
Comfortable in Microsoft Office
Strong verbal and written communication skills
1 year of experience in administration
Benefits : Dental insurance
Life insurance
Paid time off
Vision insurance Monday - Friday, 8 : 30AM - 5PM
17 - $18 / hr DOE
Call PrideStaff to apply at 775-391-3890!
Email your Resume to / Pay Rate (Up to) : $17.00 - $18.00 Per Hour
Salary : $17 - $18
