What are the responsibilities and job description for the Senior Program Manager, Peer Recovery (Full-Time) position at Primary Care Coalition of Montgomery County, MD?
Annual Salary Range: $85,000-$95,000
Employee Benefits: Medical, Dental, Vision all with Carefirst Blue Cross Blue Shield, Paid Time Off (Vacation, Sick, Personal, Holidays), 403B Plan, Short-Term & Long Term Disability, Life Insurance.
Telework: This position is approved for telework when activities do not require a physical presence.The job duties may require presence in the PCC headquarters office one or two days per week and additional for other in-person staff meetings, as well as in-person meetings in community with external customer sets, vendors, and partners. Note: PCC employees must reside in the following five states or District of Columbia: MD. VA, WVA, DE. PA, DC. Relocation expenses are not reimbursed.
Summary:
Reporting to the Director of Behavioral Health Strategy, the Senior Program Manager, Peer Recovery serves as PCC’s main point of contact with Maryland’s Office of Overdose Response in rolling out a new population health program, “Peer Recovery for Opioid Use Disorder (PROUD),” aimed at increasing the number of bilingual (Spanish/English) Certified Peer Recovery Specialists to serve Latinx youth, adolescents, and young adults (up to age 30) with Opioid Use Disorder (OUD) in areas of concern identified by the Montgomery County Department of Health and Human Services. This program will assess current challenges with OUD treatment outreach and referral among Spanish-speaking Wheaton/Glenmont/Aspen Hill adolescents, determine priority knowledge gaps and elements of stigma among youth with OUD and their parents, recruit bilingual (English/Spanish) individuals who meet peer training requirements, and support recruited peers through the peer support training, certification, and job placement.
Essential Duties
1. Assess current challenges with OUD treatment outreach and referral among Spanish-speaking Wheaton/Glenmont/Aspen Hill children and Adolescents. Determine priority knowledge gaps and elements of stigma among youth with OUD and their parents. Create messaging guidelines for outreach and support staff. Tailor outreach approach and materials based on research learning.
2. Collaborate with local organizations to identify, recruit, train, and employ Certified Peer Recovery Specialists (CPRSs) within Montgomery County. Under the direction of Director of Behavioral Health Strategy and working hand in hand with the Director of Workforce Capacity, support program and develop plans to meet contractual requirements.
3. Support recruited peers through peer support training and certification process. Assist peer support workers with job placement.
4. Represent this program within PCC and to external stakeholders as assigned professionally and informally. Develop and maintain relationships with partner organizations, including hospitals, safety-net clinics, social services organizations, and the Department of Health and Human Services.
Additional Responsibilities
• Create polished presentations, reports, templates and other artifacts to make information easy to digest.
• Convene and facilitate meetings, manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Ensure program and policy updates are clear and accurate, have consistent messaging, and are developed and delivered in a timely manner, as required for contractual compliance.
• Collaborates and consults with the Senior Director of Population Health and peers covering behavioral health, hospital programs, minority health initiatives, and workforce capacity on strategies to advance PCC’s mission.
• With PCC Fund Development Team, assists with grant-funded health care access projects, including contributing to written grant proposals and assuring the development and tracking of work plans, management of grant funds and renewals, and submission of timely updates and project evaluations to funders and other stakeholders.
• Keeps abreast of environmental, legislative, and regulatory policy changes related to Opioid Restitution Funds and Peer Recovery Programs in Maryland.
• Participates in the PCC programmatic activities, internal work groups and committees as appropriate, and individual and organizational development activities.
Other duties as assigned.
Skills and Abilities:
• Demonstrated strong interpersonal skills with the ability to interact effectively and build collaborative relationships with diverse clients, stakeholders, and staff members at all levels.
• Excellent oral and written communication skills.
• Demonstrated critical thinking skills with an ability to review and synthesize data and present ideas and information.
• Proven project management skills, including attention to detail, with a focus on total project completion.
• Ability to prioritize work and allocate limited resources resulting in the completion of high-quality, customer-focused projects, meetings, reports, and analyses.
• Ability to manage time effectively and demonstrate sound judgment and problem-solving skills.
• Familiarity with data management systems and ability to learn new systems and applications.
• Ability to conduct research, analyze and interpret data, and develop fact-based reports and recommendations.
Education and Experience
• Bilingual in Spanish and English required.
• A bachelor’s degree in public health, healthcare administration, business administration, or a related field is required. Master’s Degree preferred.
• 3 to 5 years program management experience in a health or social service agency.
• Experience in behavioral health, ideally experience specific to substance use disorder strongly preferred.
• Experience developing program plans, reports, and proposals.
• Experience in creating, maintaining, and projecting budgets.
• Proficient in Microsoft Office suite of products (Outlook, Excel, Word, PowerPoint, SharePoint, Teams)
ADA Requirements
• This job operates in a professional office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machines.
• This is a largely sedentary role; however, some filing may be required.
• This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
• Requires ability to learn new software applications as necessary.
• Must be able to lift up to 20 pounds.
• Must be able to travel locally.
Disclaimer
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions as covered under the Americans with Disabilities Act expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.
Primary Care Coalition is an Equal Opportunity Employer
Employee Benefits: Medical, Dental, Vision all with Carefirst Blue Cross Blue Shield, Paid Time Off (Vacation, Sick, Personal, Holidays), 403B Plan, Short-Term & Long Term Disability, Life Insurance.
Telework: This position is approved for telework when activities do not require a physical presence.The job duties may require presence in the PCC headquarters office one or two days per week and additional for other in-person staff meetings, as well as in-person meetings in community with external customer sets, vendors, and partners. Note: PCC employees must reside in the following five states or District of Columbia: MD. VA, WVA, DE. PA, DC. Relocation expenses are not reimbursed.
Summary:
Reporting to the Director of Behavioral Health Strategy, the Senior Program Manager, Peer Recovery serves as PCC’s main point of contact with Maryland’s Office of Overdose Response in rolling out a new population health program, “Peer Recovery for Opioid Use Disorder (PROUD),” aimed at increasing the number of bilingual (Spanish/English) Certified Peer Recovery Specialists to serve Latinx youth, adolescents, and young adults (up to age 30) with Opioid Use Disorder (OUD) in areas of concern identified by the Montgomery County Department of Health and Human Services. This program will assess current challenges with OUD treatment outreach and referral among Spanish-speaking Wheaton/Glenmont/Aspen Hill adolescents, determine priority knowledge gaps and elements of stigma among youth with OUD and their parents, recruit bilingual (English/Spanish) individuals who meet peer training requirements, and support recruited peers through the peer support training, certification, and job placement.
Essential Duties
1. Assess current challenges with OUD treatment outreach and referral among Spanish-speaking Wheaton/Glenmont/Aspen Hill children and Adolescents. Determine priority knowledge gaps and elements of stigma among youth with OUD and their parents. Create messaging guidelines for outreach and support staff. Tailor outreach approach and materials based on research learning.
2. Collaborate with local organizations to identify, recruit, train, and employ Certified Peer Recovery Specialists (CPRSs) within Montgomery County. Under the direction of Director of Behavioral Health Strategy and working hand in hand with the Director of Workforce Capacity, support program and develop plans to meet contractual requirements.
3. Support recruited peers through peer support training and certification process. Assist peer support workers with job placement.
4. Represent this program within PCC and to external stakeholders as assigned professionally and informally. Develop and maintain relationships with partner organizations, including hospitals, safety-net clinics, social services organizations, and the Department of Health and Human Services.
Additional Responsibilities
• Create polished presentations, reports, templates and other artifacts to make information easy to digest.
• Convene and facilitate meetings, manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Ensure program and policy updates are clear and accurate, have consistent messaging, and are developed and delivered in a timely manner, as required for contractual compliance.
• Collaborates and consults with the Senior Director of Population Health and peers covering behavioral health, hospital programs, minority health initiatives, and workforce capacity on strategies to advance PCC’s mission.
• With PCC Fund Development Team, assists with grant-funded health care access projects, including contributing to written grant proposals and assuring the development and tracking of work plans, management of grant funds and renewals, and submission of timely updates and project evaluations to funders and other stakeholders.
• Keeps abreast of environmental, legislative, and regulatory policy changes related to Opioid Restitution Funds and Peer Recovery Programs in Maryland.
• Participates in the PCC programmatic activities, internal work groups and committees as appropriate, and individual and organizational development activities.
Other duties as assigned.
Skills and Abilities:
• Demonstrated strong interpersonal skills with the ability to interact effectively and build collaborative relationships with diverse clients, stakeholders, and staff members at all levels.
• Excellent oral and written communication skills.
• Demonstrated critical thinking skills with an ability to review and synthesize data and present ideas and information.
• Proven project management skills, including attention to detail, with a focus on total project completion.
• Ability to prioritize work and allocate limited resources resulting in the completion of high-quality, customer-focused projects, meetings, reports, and analyses.
• Ability to manage time effectively and demonstrate sound judgment and problem-solving skills.
• Familiarity with data management systems and ability to learn new systems and applications.
• Ability to conduct research, analyze and interpret data, and develop fact-based reports and recommendations.
Education and Experience
• Bilingual in Spanish and English required.
• A bachelor’s degree in public health, healthcare administration, business administration, or a related field is required. Master’s Degree preferred.
• 3 to 5 years program management experience in a health or social service agency.
• Experience in behavioral health, ideally experience specific to substance use disorder strongly preferred.
• Experience developing program plans, reports, and proposals.
• Experience in creating, maintaining, and projecting budgets.
• Proficient in Microsoft Office suite of products (Outlook, Excel, Word, PowerPoint, SharePoint, Teams)
ADA Requirements
• This job operates in a professional office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machines.
• This is a largely sedentary role; however, some filing may be required.
• This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
• Requires ability to learn new software applications as necessary.
• Must be able to lift up to 20 pounds.
• Must be able to travel locally.
Disclaimer
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions as covered under the Americans with Disabilities Act expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.
Primary Care Coalition is an Equal Opportunity Employer
Salary : $85,000 - $95,000
