Certified Pharmacy Technician

Pharmacy Technician—Primary Care IPA

Reporting Manager: Clinical Pharmacist

Position Status: Full-Time

Revised: February 7, 2025

Position Summary

Clinical care teams, particularly those that integrate a clinical pharmacist, can provide enhanced support around medication use to drive better patient health outcomes and reduce the total cost of patient care. The incumbent will be responsible for supporting the work of the Clinical Pharmacist in building a comprehensive pharmacy support program, integrated into Primary Care IPA practices, in the pursuit of the Quadruple Aim.

Responsibilities and Duties:

· Under the direction of the Clinical Pharmacist, contact patients flagged for potential adherence concerns.

· Assist the Clinical Pharmacist in the identification of high-cost medication usage.

· As directed by the Clinical Pharmacist, contact patients to carry out medication related care plans.

· Serve as a resource to physicians, nurses, and other team members on pharmacy matters relating to patient care.

· Identify and facilitate cost-saving opportunities for patients

· Work with health plans on authorizing physician-prescribed medications.

· Manage the appointment schedule of the clinical pharmacist

· Answer and triage incoming calls to the clinical pharmacy department

· Document all patient encounters into the electronic medical record (EMR)

· Accept and perform other duties as assigned.

Qualifications and Requirements

· Certified Pharmacy Technician credential (CPhT), preferred (not required)

· 3-5 years’ experience in community pharmacy, preferred (not required)

· Good written and verbal communication

· Attentive to detail

· Empathetic to patient needs

· Outstanding customer service skills

· Ability to multi-task and keep organized

· Ability to work cohesively within a team

· Computer skills including Microsoft Word, Excel, PowerPoint, and Outlook

Physical Activities (Check all that apply)

Frequency

(N)Never, (O)Occasionally or (C)Constantly

Ascending or descending stairs or ramps.

O

Moving self in different positions to accomplish tasks in various environments.

C

Remaining in a stationary position, often standing, or sitting for prolonged periods.

C

Use of computer systems, printers, software programs.

C

Moving about to accomplish tasks.

C

Adjusting or moving objects up to 10 pounds in all directions.

O

Communicating with others to exchange information.

C

Repeating motions that may include the wrists, hands and/or fingers.

C

Assess risk, detect risk factors for site safety purposes through being aware of surrounding environment, individuals, noises, observations, etc.

C

Environmental Conditions (Check all that apply)

Frequency

(N)Never, (O)Occasionally or (C)Constantly

Low temperatures.

N

High temperatures.

N

Outdoor elements such as precipitation and wind.

N

Noisy environments.

O

Hazardous conditions.

N

Small and/or enclosed spaces.

O

Physical Demands (Check all that apply)

Frequency

(N)Never, (O)Occasionally or (C)Constantly

Light work that includes moving objects up to 20 pounds.

O

Medium work that includes moving objects up to 50 pounds.

N

Heavy work that includes moving objects up to 100 pounds or more.

N

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance
• Work from home

Physical Setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Work Location: Hybrid remote in Buffalo, NY 14221

Salary : $19 - $25