Remote Call Center Representative

Join a dynamic team and enjoy comprehensive paid training, generous commission opportunities, and exciting incentives like gift cards, concert tickets, and even vacation cruises—all while working from home with company-provided equipment.

Primary Services is excited to announce the role of Remote Call Center Representative for a well-established company. This position is perfect for individuals who thrive in a fast-paced environment, enjoy helping customers, and have a passion for sales. In this role, you will engage with potential customers, assist them in finding the best services, and maximize sales opportunities—all while delivering outstanding customer experiences.

Responsibilities

• Answer a high volume of inbound customer calls and collect contact information.
• Establish a strong connection with customers to identify and anticipate service needs.
• Promote additional services and special offers tailored to customer preferences.
• Maintain and update a database of potential and existing customers.
• Collaborate with a supportive team to achieve shared sales goals.

Qualifications

• High school diploma or equivalent.
• 1-2 years of experience in customer service and/or sales functions preferred.
• Bilingual in Spanish and English.
• Strong phone etiquette and a friendly, customer-focused attitude.
• 1 year of sales experience.
• Ability to quickly learn and match customer needs to service solutions.
• Availability to work scheduled shifts between 7 AM and 8 PM, Monday to Friday.
• Must live in Greater Houston, Texas area.

Perks

• Fully Remote
• Comprehensive paid training
• Generous monthly commission structure ($400 - over $1000 monthly on top of base pay)
• Incentives (including gift cards to retail stores, concert and sports tickets, and vacation cruises)
• Positive, bright call center working environment

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