What are the responsibilities and job description for the LMS Administrator position at Primary Talent Partners?

Primary Talent Partners has a 12-month contract opening for an LMS Administrator with an airline client of ours in Atlanta, GA.

Duration: 12-month W2 contract, no PTO or benefits
Pay: $31 - $36.04
Location: Atlanta, GA

Job Description:

Performing user-related tasks in SuccessFactors Cloud LMS including curriculum assignment, forced completion of content objects, and assignment of alternate job codes.
Monitor feedback loop daily to identify any issues within the content or LMS.
Documenting information on each reported incident for the purpose of identifying trends.
Providing frontline e-learning tech support to users.
Diagnosing issues and selecting the right mitigation, escalating when needed.
Communicating professionally with users experiencing technical issues.
Updating knowledge articles based on evolving information.
Proactively sharing concerns and ideas with the FOP LMS team and making recommendations where appropriate.
Working with corporate LMS team to ensure system updates are communicated, tested and supported.
Building and maintaining curricula, items, assessments and content objects in the LMS.
Initiating adhoc reports for the Learning team and stakeholders.

Qualifications:

Minimum two years’ recent experience as LMS administrator, specifically including modules related to users and e-learning content.
Minimum two years’ experience providing frontline technical support to e-learning users.
Preferred recent experience in SuccessFactors Cloud LMS within last year. Learning SFX Accreditation preferred but not required.
Effective verbal and written communicator.
Customer-focused with ability to render professional support to frustrated users.
Critical thinker able to triage issues, provide solutions and identify trends.
Self-starter who engages the expanded team to escalate issues as appropriate.
Proficient with Microsoft Word, Excel, Outlook, PowerPoint, Teams and Outlook

Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com

#PTPJobs

Salary : $31 - $36

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