QMS Specialist – Job Description

The QMS Specialist is responsible for maintaining and reviewing records related to the processing and packaging of products. This entails generating and modifying quality, food safety, and production documents related to the areas of responsibility. Regular tasks include organizing completed paperwork, checking for completeness and accuracy, and providing documentation to internal stakeholders and clients. The QMS Specialist reports to the Vice President of Quality.

Position Responsibilities

• Manages administrative document preparation, communications, file maintenance, and storage with accuracy and in a timely manner.
• Provides documentation and communicates with clients and internal stakeholders.
• Utilizes expert administrative skills to create quality documentation; acts independently, with minimal supervision.
• Generate standard operating procedures and work instructions when needed. 
• Assists in quality investigations/root cause analysis of issues.
• Assist with compliance audits, both internal and external.
• Work closely with and support other QMS specialists.
• Comply with Good Manufacturing Practices.
• Other tasks as assigned.

Position Requirements

• Ability to organize large amounts of information across diverse activities.
• Strong proofreading and written communication skills.
• Attention to detail is a must. 
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Must act with integrity, professionalism, and confidentiality.
• Must be fluent in Microsoft Word and Excel. Experience with SAP or Redzone a plus. 

Education and Experience

• At least 5 years of administrative experience. Prior experience communicating directly with customers a plus. 
• Knowledge of standard office procedures and ability to operate basic office equipment.
• HAACP/Food Safety/PCQI training a plus.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.