What are the responsibilities and job description for the Spa Receptionist position at Prime, Inc.?
Overview
Prime, Inc.
Prime's enviable reputation within the transportation industry is a culmination of more than forty-five years of dedication to a unique corporate culture which seeks the most qualified professionals and routinely rewards them accordingly. Every Prime associate, driving and non-driving alike, is selected for their outstanding ability to perform well beyond typical expectations.
Positive, enterprising and highly-motivated individuals who possess the talent, creativity and drive to excel, routinely succeed once they join the Prime Team. The stated goal of Prime is simply to strive to be the best, not necessarily the biggest. The Prime Team cooperates to exceed customer requirements by providing exceptional customer service.
Prime has been built on the simple, yet significant philosophy that providing the best staff with the best equipment, the best support system and the best training ultimately leads to the best customer service. Prime's continued success is a direct result of a corporate culture that instills and inspires each associate to remain committed to reaching the pinnacle of their inherent potential.
Responsibilities
Prime's Spa Receptionist interacts with clients through greeting, scheduling, processing payments and maintaining the work area by performing the following duties:
- Greets clients and directs them to the waiting area.
- Handles incoming calls, transfers calls, and takes messages.
- Schedules appointments for personal care services.
- Collects fee for services from customers.
- Answers clients’ questions.
- Promotes salon services and retail products.
- Sells retail products and gift certificates.
- Straightens and cleans reception and retail areas.
- Performs related work as required.
Qualifications
QUALIFICATIONS REQUIRED:
Any combination of education, training, and experience providing the following knowledge, skills, and abilities.
Knowledge
Basic knowledge of the trucking/transportation industry preferred; also basic knowledge of administrative duties would be helpful.
Abilities
Strong organizational, computer, and customer service skills required. Accurate typing up to 45 WPM. Multi-tasking and a flexible schedule required. Some weekend work will be necessary for this position.
Experience, Education, and Training
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Physical Requirements
This position does require walking, standing and some kneeling. Candidate will need to lift approximately 25lbs at a time. The ability to effectively communicate with others verbally and written is also required.
Working Environment
Primarily indoors with heating and cooling regulated in a general office environment.
Licensing/Certification
None required.
