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Client Experience Concierge (Front Desk – Part Time) Pharm Tech License a plus

Prime IV Wichita
Wichita, KS Part Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/31/2025

Client Experience Concierge (Front Desk – Part Time) Pharm Tech License a plus
Prime IV Hydration & Wellness – East Wichita

About Prime IV:
Prime IV Hydration & Wellness is a leading med-spa focused on helping people feel better, perform better, and live better through IV therapy and wellness services. We’re passionate about delivering top-tier care in a warm, welcoming environment.

As we continue to grow, we’re hiring a Client Experience Concierge to manage front desk operations and ensure every guest has an exceptional experience from the moment they walk in.

Position Details:

  • Location: East Wichita
  • Type: Part-time
  • Pay:
  • $15/hour (standard)
  • $18/hour for licensed pharmacy technicians
  • Schedule:
  • Fridays: 9:00 AM – 6:00 PM
  • Saturdays: 9:00 AM – 3:00 PM
  • Saturday-only applicants will be considered
  • Pharmacy techs may be eligible for 3–4 weekday shifts as well

Key Responsibilities:

  • Greet guests enthusiastically and check them in for their appointments
  • Offer spa water and notify nursing staff of client arrivals
  • Keep the lobby and consultation rooms clean and guest-ready
  • Sanitize rooms between visits to maintain med-spa cleanliness standards
  • Check guests out and assist with rebooking their next appointment
  • Answer phone calls, emails, and text messages
  • Book, reschedule, or cancel appointments as needed
  • Provide general information about services (non-medical inquiries only)
  • Escalate any medical-related questions to licensed nurses
  • Maintain accurate records and support smooth front desk operations

Pharmacy Tech-Specific Duties (if licensed):

  • Compound IV bags under USP 797 compliance and Prime IV protocols
  • Collaborate with nursing staff to prepare IVs safely and accurately

What We’re Looking For:

  • A positive, warm, and friendly personality
  • A genuine interest in wellness and helping others feel their best
  • Comfortable using a computer, Microsoft Word, and multi-channel communication (text, phone, email)
  • Highly organized and detail-focused
  • Able to stay composed and helpful on busy days
  • Strong communication and interpersonal skills

Preferred Qualifications:

  • Experience in wellness, med-spa, or hospitality settings
  • Familiarity with appointment scheduling or POS systems
  • Licensed Pharmacy Technician (required for compounding duties)

Why Join Prime IV?

  • Be part of a passionate, purpose-driven team
  • Help make a real impact on people’s health and wellness
  • Work in a clean, modern med-spa environment
  • Opportunities for growth and additional shifts for pharmacy techs

How to Apply:
If you’re excited about health, wellness, and delivering exceptional guest experiences, we’d love to hear from you. Apply now to join the Prime IV East Wichita team!

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: 6 – 24 per week

Benefits:

  • Employee discount

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Every weekend
  • Monday to Friday
  • No nights
  • Weekends as needed
  • Weekends only

Application Question(s):

  • Saturday's 9AM to 3PM are required for this role. Are you available for this shift?
  • Not a requirement for the job, but are you a licensed pharmacy tech?

Ability to Commute:

  • Wichita, KS 67206 (Required)

Work Location: In person

Salary : $15 - $18

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