What are the responsibilities and job description for the Pharm Tech Client Experience Concierge (Front Desk – Full-Time) position at Prime IV Wichita?
Pharmacy Tech Client Experience Concierge (Front Desk – Full-Time)
Prime IV Hydration & Wellness – East /WestWichita
About Prime IV:
Prime IV Hydration & Wellness is a leading med-spa focused on helping people feel better, perform better, and live better through IV therapy and wellness services. We’re passionate about delivering top-tier care in a warm, welcoming environment.
As we continue to grow, we’re hiring a Client Experience Concierge to manage front desk operations, compound IV bags, and ensure every guest has an exceptional experience from the moment they walk in.
Position Details:
- Location: East/West Wichita
- Type: Part-time
- Pay:
- $18/hour for licensed pharmacy technicians
- Schedule:
- Wed through Fri: 9:00 AM – 6:00 PM
- Saturdays: 9:00 AM – 3:00 PM
Key Responsibilities:
- Greet guests enthusiastically and check them in for their appointments
- Offer spa water and notify nursing staff of client arrivals
- Keep the lobby and consultation rooms clean and guest-ready
- Sanitize rooms between visits to maintain med-spa cleanliness standards
- Check guests out and assist with rebooking their next appointment
- Answer phone calls, emails, and text messages
- Book, reschedule, or cancel appointments as needed
- Provide general information about services (non-medical inquiries only)
- Escalate any medical-related questions to licensed nurses
- Maintain accurate records and support smooth front desk operations
- Compound IV bags under USP 797 compliance and Prime IV protocols
- Collaborate with nursing staff to prepare IVs safely and accurately
What We’re Looking For:
- A positive, warm, and friendly personality
- A genuine interest in wellness and helping others feel their best
- Comfortable using a computer, Microsoft Word, and multi-channel communication (text, phone, email)
- Highly organized and detail-focused
- Able to stay composed and helpful on busy days
- Strong communication and interpersonal skills
Preferred Qualifications:
- Experience in wellness, med-spa, or hospitality settings
- Familiarity with appointment scheduling or POS systems
- Licensed Pharmacy Technician (required for compounding duties)
Why Join Prime IV?
- Be part of a passionate, purpose-driven team
- Help make a real impact on people’s health and wellness
- Work in a clean, modern med-spa environment
- Opportunities for growth and additional shifts for pharmacy techs
How to Apply:
If you’re excited about health, wellness, and delivering exceptional guest experiences, we’d love to hear from you. Apply now to join the Prime IV East Wichita team!
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 33 – 40 per week
Benefits:
- Employee discount
- Retirement plan
Schedule:
- Day shift
- Every weekend
- No nights
License/Certification:
- Pharmacy Technician Certification (Required)
Ability to Commute:
- Wichita, KS 67206 (Required)
Work Location: In person
Salary : $18
