What are the responsibilities and job description for the Medical Receptionist position at Prime Medic PA?
Job Title: Front Desk Medical Office Assistant Location: Prime Medic PA
About Us: At Prime Medic PA, we’re dedicated to providing high-quality care while nurturing a positive and supportive atmosphere for both our patients and staff.
Key Responsibilities:
- Welcome patients warmly and create a friendly atmosphere.
- Update and verify patient information, insurance details, and contact info in the EMR system (eClinicalWorks preferred).
- Collect co-pays, payments, and required documentation prior to appointments.
- Assist patients with forms and address their questions.
- Manage scheduling by calling patients to book, confirm, or reschedule appointments while optimizing provider schedules.
- Review provider instructions with patients and set follow-up appointments as needed.
- Send reminders for upcoming appointments and follow up as needed.
- Handle multi-line phone systems, directing calls appropriately.
- Make outgoing patient calls as requested by providers.
- Process incoming faxes and correspondence related to patient care.
- Keep the front desk area clean and organized.
- Uphold HIPAA compliance and patient confidentiality.
Qualifications:
- High school diploma or equivalent required.
- Previous experience in a medical office or healthcare setting preferred.
- Knowledge of medical terminology and EMR systems (eClinicalWorks preferred).
- Strong multitasking, communication, and problem-solving skills.
- Proficiency in Microsoft Office Suite and basic computer use.
- Friendly, empathetic, and customer-service oriented.
- Team player with the ability to maintain professionalism in a busy healthcare setting.
Work Schedule:
- Office hours: Monday–Friday, 8:00 AM to 6:00 PM (flexible availability within these hours is required).
Why Join Us? Become part of a dynamic team where your efforts help keep our practice running smoothly while fostering a collaborative and caring environment.
Apply Today!
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Medical Specialty:
- Primary Care
- Urgent Care
Schedule:
- Monday to Friday
- No weekends
Ability to Commute:
- Cleveland, TX 77327 (Required)
Ability to Relocate:
- Cleveland, TX 77327: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $14