What are the responsibilities and job description for the Front Desk Receptionist position at Prime Orthodontics?
At Prime Orthodontics, we are excited to launch our new orthodontic practice dedicated to delivering outstanding patient care and transforming smiles. Our team is committed to creating a welcoming and efficient environment where our patients feel valued and cared for. We leverage cutting-edge technology and innovative approaches to orthodontics and seek individuals who share our passion for excellence.
Responsibilities
- Greet and welcome patients and visitors with a warm and professional demeanor.
- Manage patient check-ins and check-outs, including verifying and updating personal and insurance information.
- Schedule, reschedule, and confirm patient appointments, ensuring optimal appointment flow and minimizing wait times.
- Answer phone calls and respond to patient inquiries, including appointment requests, treatment questions, and insurance concerns.
- Handle patient billing, including processing payments and managing insurance claims.
- Maintain accurate and up-to-date patient records and ensure confidentiality of all patient information.
- Coordinate with clinical staff to ensure smooth patient transitions and efficient practice operations.
- Manage office supplies and inventory, and place orders as needed to keep the practice running smoothly.
- Perform administrative tasks such as filing, data entry, and correspondence.- Assist with marketing and outreach efforts to promote the practice and attract new patients.
- Ability to work in a team environment and contribute to a positive work culture
Job Type: Full-time
Pay: $16.50 - $18.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Newport News, VA 23601 (Required)
Ability to Relocate:
- Newport News, VA 23601: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19