Demo

Front Desk Clerk

Prime Response, Inc
Milford, MD Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 6/8/2025

Job Description

PRI is seeking a full-time Front Desk Clerkto support a Federal customer in the Baltimore, MD area. Work schedule is Monday-Friday, 7 am - 3 : 30 pm, with a half hour unpaid lunch.

Duties include but are not limited to :

  • Utilize the automated Welcome Center software to process visitors.
  • Retrieve approved visit requests received via email and from security staff and disseminate to others as necessary for proper processing and documentation.
  • Provide information to visitors to the facility including, but not limited to, local services available (public transportation, lodging, taxi services, etc.).
  • Maintain and file visitor logs for the facility.
  • Ensure adequate visitor control supplies are on hand for all facility entry locations; includes log sheets, temporary badges, and badge holders.
  • Escort visitors throughout the main campus facility in accordance with agency security policies and procedures.
  • Escort delivery personnel arriving via loading docks to actual delivery locations throughout the facility.
  • Contact assigned escorts for visitors onsite to attend meetings and conferences.
  • Assist with registration of conference attendees as needed.
  • Provide additional administrative support as needed.

Qualifications :

Requires a Tier 2 background investigation. This background investigation is appropriate for contractors who will not have access to classified information. It is designated as a public trust position that requires responsible and trustworthy employees, but has no impact on national security.

  • Ability to interpret, understand, and apply administrative and security policies, procedures, and operating guidelines.
  • Ability to perform duties independently and adapt to changes with minimal supervision.
  • Ability to maintain visitor records and prepare reports as required.
  • Ability to perform work requiring accuracy and attention to detail.
  • Ability to communicate orally and in writing.
  • Ability to professionally interact with employees, contractors, and visitors; includes senior agency staff and VIPs.
  • Ability to maintain professional working relationships with DPSO staff, contract guard force, Federal Protective Service, and other entities.
  • Ability to effectively use computer software including, but not limited to, Microsoft Office and agency proprietary software systems.
  • Ability to be on your feet for portions of the day to escort visitors and vendors to any part of the expansive government facility.
  • Experience :

  • Experience following security processes and procedures.
  • Excellent interpersonal communications skills and positive attitudes.
  • Thorough knowledge of local area, including hotels and restaurants.
  • Experience processing personnel for security processes.
  • Experience supporting Federal Customers.
  • PRI is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merits, and business needs.

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