What are the responsibilities and job description for the Receptionist position at Primecare Benefits Inc.?
Position Summary:
Nevada Dental Benefits Ltd., is seeking full time receptionists to support the delivery of patient centered care in a new, state of the art, integrated medical facility located in Las Vegas, NV. The new, innovative center provides coordinated medical, dental and vision primary care to a diverse patient population. We are looking for receptionists that have a desire to motivate patients and encourage excellent oral health as an important part of overall health and wellbeing. We are a team of health professionals motivated by providing excellent care and customer service.
The Center:
Located in the city of Las Vegas, NV, this new, innovative Center provides coordinated medical, dental and vision primary care to a diverse patient population working in the service industries in Las Vegas. The dental facility contains 17 state-of-the-art operatories, supported by a sophisticated Electronic Health Record/Practice Management Solution, digital radiography, digital imaging, and associated technologies.
Essential Functions and Responsibilities:
Attend to patients on the phone and in person. Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office.
- greet patients
- register new patients according to established office protocols
- assist patients to complete all necessary forms and documentation
- verify and update patient information
- inform patients of dental office procedures and policy
- manage patient information in the office practice management system
- maintain and manage patient records in compliance with privacy and security regulations
- answer and manage incoming calls
- respond and comply to requests for information
- schedule patient appointments
- review daily appointment schedule
- organize referrals to other medical specialists
- collect and post payments from patients at time of treatment
- prepare and mail billing statements
- prepare claim forms for dental insurance
- sort and distribute incoming and outgoing mail
- maintain a professional reception area
- safeguard patient privacy and confidentiality
Education and Experience
- knowledge of dental terminology, procedures and diagnosis
- knowledge of computer and familiarity with dental practice management software
- knowledge of general administrative and clerical procedures
Key Competencies
- proficiency in a second language
- communication skills
- information collection and management
- planning and organizing
- accuracy
- customer service skills
- team work
- initiative
- adaptability
- confidentiality
Compensation:
Salary compensation will be based on experience and skills. The Receptionist will be a full time employee of the company and as such will be eligible for benefits provided for employees at similar employment levels.
