What are the responsibilities and job description for the Pediatric Practice Manager position at PriMed Physicians?
PriMED Physicians is one of Dayton's largest and fastest growing independent medical groups. PriMED has medical offices located throughout the Dayton area. Each office is staffed with a team of compassionate professionals that focuses on our mission to provide exceptional comprehensive health care to our patients. We are doctors, nurse practitioners, nurses, medical assistants, and office staff who share the common philosophy of providing the best care for you and your family. We are looking to fill vacancies within our offices with people who share the same passion for providing exceptional quality health care.
Position Summary :
The Pediatric Practice Manager is responsible for the efficient operation and management of pediatric practice(s). This role involves overseeing daily activities, managing staff, and ensuring the highest quality of patient care. The Practice Manager will implement policies and procedures that enhance workflow, improve patient satisfaction, and optimize financial performance.
Key responsibilities include coordinating scheduling, managing patient records, ensuring compliance with healthcare regulations, and fostering a collaborative team environment.
This position requires effective communication with families, medical staff, and external stakeholders, along with the ability to analyze practice performance metrics to drive continuous improvement.
Essential Duties and Responsibilities :
These responsibilities require a blend of healthcare knowledge, managerial skills, and a focus on patient care to ensure the practice operates effectively and meets the needs of children and their families
Operational Management : Overseeing the day-to-day operations, ensuring smooth workflow and adherence to protocols and procedures. This includes scheduling, patient flow, and facility maintenance.
Staff Management : Hiring, training, and supervising administrative and clinical staff. This also involves performance evaluations, scheduling, and conflict resolution.
Financial Management : Managing budgets, billing, payroll, accounts payable, and receivable. Monitor expenses and implement cost-saving measures.
Compliance and Regulations : Ensuring the practice complies with healthcare regulations, such as HIPAA, OSHA, and other relevant state and federal laws.
Patient Relations : Managing patient inquiries, complaints, and feedback to improve service quality and patient satisfaction. Foster a welcoming and supportive environment for families.
Strategic Planning : Assisting in the implementation of strategic goals set forth for the Pediatric Division.
Inventory and Equipment Management : Ensuring that medical supplies and equipment are available, well-maintained, and in compliance with standards.
Reporting and Analysis : Monitoring performance metrics, generating reports on practice performance, and suggesting improvements to optimize operational efficiency and patient care.
Quality Improvement : Implement quality improvement initiatives to enhance patient care and operational processes.
Education, Experience, and Qualifications :
- Must have successfully completed one of the following educational programs : RN, LPN, Medical Assistant, or prior experience in a management or supervisory role within a medical practice, clinic, or hospital environment
- An associate or bachelor's degree in healthcare related field is preferred
- 3-5 years of experience in a healthcare setting, with a focus on pediatric care preferred
Knowledge, Skills, and Abilities :
This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job. The Pediatric Practice Manager may be requested to perform job-related responsibilities and tasks other than those stated.
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