Technical Writer / Documentation Specialist / Content Wrier (8+ Exp)

Greetings from Primesoft Inc

• Develop and deliver comprehensive training programs on Jira and the Tempo plugin for various teams, including project managers, developers, and support staff.
• Create engaging training materials, including presentations, manuals, and online resources.
• Conduct hands-on training sessions, workshops, and webinars to ensure effective learning and application of Jira.
• Customize training content to meet the specific needs of different departments and teams.
• Provide ongoing support and coaching to trainees to ensure they can effectively use Jira in their daily tasks.
• Collaborate with other trainers and subject matter experts to enhance overall training offerings.
• Evaluate the effectiveness of training programs through feedback and performance metrics and make necessary adjustments.
• Qualifications:
• Proven experience as a Technical Trainer or similar role, with a focus on Jira.
• In-depth knowledge of Jira, including configuration, customization, and best practices.
• Excellent presentation and communication skills.
• Ability to explain complex technical concepts in a clear and understandable manner.
• Strong organizational and time-management skills.
• Experience with e-learning platforms and tools is a plus.